20Troubleshooting for 3D EyewearTable of images that can be seen for each 3D PictureFormat and the source image formatSymptoms ChecksCannot see 3D images • Has the 3D Eyewear been switched On?• Ensure that “3D Picture Display” in “3D Settings” is set to “3D”. (seepage 35)• Some 3D image signals may not be automatically recognized as 3Dimages. Set “3D Picture Format” in “3D Settings” to match the pictureformat. (see page 35)• Check that there are no obstacles between the infrared sensors onthe display and the 3D Eyewear. If the 3D Eyewear stops receivingthe infrared signal for about 5 minutes, the 3D Eyewear will beturned off automatically.• Check the available area to use the 3D Eyewear.• Depending on the person, the 3D images may be difcult to see,or cannot be seen, especially in users that have a different level ofeyesight between the left and right eyes.Take the necessary steps (wearing glasses etc.) to correct youreyesight before use.3D Eyewear is turned off automatically • Check that there are no obstacles between the infrared sensors onthe display and the 3D Eyewear or that the 3D Eyewear is placedinside the coverage area. If the 3D Eyewear stops receiving theinfrared signal for about 5 minutes, the 3D Eyewear will be turned offautomatically.There is something wrong with the 3Dimages• Check the setting of “3D Picture Sequence”. (see page 35)The indicator lamp does not light whenpressing the power button on the 3DEyewear• The battery may be running low or at. Replace it.If the picture appears to be abnormal, refer to the table below to choose the correct 3D picture format setting.3D Picture FormatSource imageformatAuto Side by Side Top and Bottom NativeSide by side* 1 Normal* 2Top and bottom* 1 Normal*2Normal format(2D) Normal Normal*1 When the source image is not recognized correctly*2 When “3D Picture Display” is set to “3D”, the images will be displayed with 3D effect. When set to “2D”, displayedwithout 3D effect.• Depending on the player or contents, the image may be different from the above illustrations.Viewing 3D images