Panasonic Toughbook 31 Operating Instructions Manual

Also see for CF-31 Series: Supplementary instructions Operating instructions Operating instructions Operating instructions Reference manual

Contents

32AppendixLIMITED WARRANTYFor U.S.A.Panasonic System Communications Company of North America (PSCNA)Computer Products - Worldwide WarrantiesSection 1: Limited Warranty - HardwarePSCNA, referred hereafter as “Panasonic” will repair the products listed below with new or rebuilt parts, free of charge in a GlobalPanasonic designated service location for the period specified below from the date of original purchase in the event of a defect inmaterials or workmanship. These warranties are extended solely to the original purchaser. A purchase receipt or other proof of dateof original purchase will be required before warranty performance is rendered.Laptop PC (CF-##) – 3 YearsTablet PC (FZ-A#) – 3 Years••Ultra-Mobile (CF-U#/CF-H# Series) – 3 YearsPDRC - LCD & Keyboard Assembly – 3 Years••Battery WarrantyBatteries supplied with the product are covered under the warranty for one (1) year from date of purchase, except as excludedin Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. Areplacement battery furnished under the product warranty is covered for the remaining period of the one year warranty on theoriginal or purchased battery.Optional: Panasonic “Protection Plus” WarrantyAny unit for which the Panasonic “Protection Plus” warranty has been purchased will receive additional coverage for any failurethat occurs due to accidental damage. All other terms and conditions of the standard warranty apply and this additional coveragewill exist for the duration of the standard warranty period of the unit. If an extended Protection Plus warranty program is purchased,coverage is extended to the end of the last year of extended coverage purchased.This warranty does not cover failures or defects that are caused by fire, intentional acts, loss, theft, improper maintenance,modification or service by anyone other than the Panasonic National Service Center or a Panasonic Authorized Service Provider,or damage that is attributable to acts of God. Cosmetic damage that does not affect functionality is not covered. Cosmetic damageon units with hardware failures will be repaired in accordance with the warranty terms. This warranty is extended solely to theoriginal purchaser on the unit serial number for which it was purchased. Complete unit replacement fulfills the full obligation and isat the discretion of Panasonic and is limited to once during the coverage term. Maximum benefit is limited to one replacement percoverage year of the Motherboard, LCD, Storage Drive, and Keyboard.Wireless Module WarrantyPanasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an AuthorizedPanasonic Wireless Integrator are covered under the warranty for the remaining warranty period of the device in which the modemis installed. For devices with less than three (3) months remaining on the unit warranty, the wireless modem will be covered for aperiod of three (3) months from the date of installation of the modem, covering only modem replacement or modem installationrelated issues.All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless modem not approvedand activated by the carrier for use on their network is strictly prohibited and is not sanctioned or warranted by Panasonic andmay result in legal action. In addition, all modems must be approved by Panasonic as compatible with the device hardware beforeinstallation or use.Panasonic’s sole responsibility for the warranty or technical support of the software required to install or operate the modem isdefined in Section 2 (Limited Software Warranty). Any attempted software installation by anyone other than a Panasonic AuthorizedWireless Integrator is not covered under warranty and may result in service charges to re-image or replace the hard drive.Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless Integrator is strictly notcovered under the warranty and may void the computer warranty if damage results.Options and Accessories WarrantiesThe below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the periodspecified from the date of purchase or as specifically stated:AC Adaptor / Power Cord – 3 YearsMemory Expansion Card (Panasonic Brand) – 3 YearsCar Mount - Docking Station PCB or Vehicle Docking Station – 3 YearsDesktop Port Replicator, I-O Box, Docking Cradle (like CF-U1) – 3 YearsAntenna Pass-through Cable – 3 YearsBacklit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installedIntegrated Panasonic supplied options and kits including, but not limited to Wireless Modems, Media Bay Drives (Floppy,CD, DVD, Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card Reader, Barcode Scanner, and FingerprintReader - 3 Years or assumes warranty period of the unit in which it is installed provided the integration was performed byPanasonic or an Authorized Integrator.Hard Drive / Solid State Drive (Internal) - 3 YearsSeparately purchased 2nd Hard Drive – 1 YearExternal USB Drives (CD / DVD / Floppy / Hard Drive) – 1 YearOptional Battery – 1 YearBattery Charger / Multi-Bay Battery Charger – 1 YearStylus Pens, Digitizer & Standard - 90 Days (physical damage excluded)•••••••••••••