FAQs, etc.• Frequently Asked Questions44 45Problem ActionsFAQsScreen Sound HDMIChaotic image, noisy • Set “P-NR” in the Picture Menu (to remove noise). (p. 20)• Check nearby electrical products(car, motorcycle, fluorescent lamp).No image can bedisplayed • Is “Colour” or “Contrast” in the Picture Menu set to the minimum?(p. 20)• Check Colour system. (p. 27)Blurry or distorted image(no sound or low volume) • Reset channels. (p. 27)No sound is produced • Is “Sound mute” active? (p. 7)• Is the volume set to the minimum?Sound level is lowor sound is distorted • Sound signal reception may be deteriorated.• Set “MPX” (p. 20) in the Sound Menu to “Mono”. (Analogue)• Check Sound system. (p. 27)Sound is unusual• Set the sound setting of the connected equipment to“2ch L.PCM”.• Check the “HDMI1 / 3 Input” setting in the Sound Menu. (p. 20)• If digital sound connection has a problem, select analogue soundconnection. (p. 35)Pictures from externalequipment are unusualwhen the equipment isconnected via HDMI• Is the HDMI cable connected properly? (p. 38)• Turn Off the TV and equipment, then turn them On again.• Check an input signal from the equipment. (p. 43)• Use an equipment compliant with EIA/CEA-861/861B.Unusual image is displayed • Turn off the TV with Mains power On / Off switch, then turn it onagain.TV goes into“Standby mode” • Off Timer function is activated.• The TV enters “Standby mode” about 30 min.after broadcastingends.The remote controldoes not work • Are the batteries installed correctly? (p. 6)• Has the TV been switched On?OtherBefore requesting service or assistance, please follow these simple guides to resolve the problem.If problem still persists, please contact your local Panasonic dealer for assistance.White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the TV in “AV mode”?• Is the mains lead plugged into the socketoutlet?• Is the TV turned On?• Check Picture Menu (p. 20) and volume.• Check all required SCART cables andconnections are firmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to fill yourscreen. For user control please see p. 40.S-Video / black andwhite picture• Using AV button please confirm yourselection is S-Video I.e. AV2/AV2S(p. 14).On Screen messages- I.e. EC/AV1• You can simply clear these by pressingthe button .Press again to redisplay.No DVB programmesshown after Auto Setup• Check the DVB transmitter.• Adjust the direction of the aerial to anothertransmitter installed nearby.• Check the analogue broadcast.If the image quality is poor,check the aerial and consultyour nearest dealer.An error message appears• Follow the message’s instructions.• If the problem persists, contact theauthorized Service Centre.Direct TV record / Q-Linkfunctions not recording• Please confirm SCART cable and connection. Alsoplease set “AV2 / AV3 out” in the Setup Menu (p. 21).Permanently lit spots on screen• Due to production process involved in this technologythis may result in some pixels which are permanently litor unlit. This is not a malfunction.Contrast is reduced• Contrast is lowered when the following conditions withoutany user operation for a few minutes:● no signal in DVB or AV mode● selected locked channel● selected invalid channel● selected radio channel● displayed menuTo customer using indooraerialIn order to enjoy a good quality DVB image, it isimportant to receive a good quality DVB signal.For this purpose check “DVB Signal Condition” inTuning Menu (p. 28). A level of at least 5 is requiredin order to provide a good picture. It may benecessary to adjust the position and direction of theaerial to achieve the best possible result.DVB• Due to the digital reception technologies involved, quality of the DTV signals may be relatively low insome cases, despite good reception of analogue programmes.Interference orfrozen / disappearingimage in DVB• Check “DVB Signal Condition”. (p. 28)If “Signal Quality” or “Signal Strength” are displayed in red, checkaerial.If problem persists, consult your local Panasonic dealer.• Turn the TV off with the Mains power On / Off switch, then turn itOn again.Unable to receive signalswith a high-performanceaerial• Install an aerial individually for the TV and VCR(or use a splitter).TVVCRAerialInputterminalAerial OutputAerial Output Aerial Input(Individual aerial)(Individual aerial)Splitter