Frequently Asked Questions95Problem ActionsHDMI Sound is unusual• Set the sound setting of the connected equipment to “2ch L.PCM”.• Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu.(p. 37)• If digital sound connection has a problem, select analogue soundconnection. (p. 88)Pictures from externalequipment are unusualwhen the equipment isconnected via HDMI• Check the HDMI cable is connected properly. (p. 79, 84 - 86)• Turn the TV and equipment Off, then turn them On again.• Check an input signal from the equipment. (p. 89)• Use equipment compliant with EIA/CEA-861/861D.NetworkCannot connect to thenetwork• Check the LAN cable or Wireless LAN Adaptor is connected properly.(p. 70)• Check the connections and settings. (p. 70 - 74)• Check the network equipment and network environment.• If the problem persists, consult your Internet Service Provider ortelecommunications company.Cannot select thefile during DLNAoperations• Is the media server prepared? (p. 69)• Check applicable data format. (p. 90 - 92)Cannot operateVIERA Connect • Check the connections and settings. (p. 70 - 74)• The server or connected line might be busy now.Digital TVNote: Digital TV reception is only as good as the antenna and the antenna cabling delivering theDTV signals to the television. Reliable digital TV reception requires high quality, robust DTV signalswhich can only be achieved when using a TV antenna and cabling designed for digital TV reception.• Further reading please visit: http://www.digitalready.gov.au/publications.aspx where you candownload ‘The Digital TV Antenna Systems for Homes Handbook’ information pdf file.• For your safety, the antenna and cabling should be inspected / installed by a licensed installerthat should comply with Australian Standard AS1417.1 for Domestic installations or AS1367 forMATV installations.Connecting devicessuch as DTV recorder /PVR / VCR etc that alsorequire an antennaconnection to thedigital television• To maintain optimum antenna signal quality, use an ‘F’ type TV signalsplitter (as illustrated) when connecting two or more devices to thesame antenna socket.RG6Q Fly LeadTVDTV Recorder /PVR / VCROutin‘F’ typeAntenna SplitterAntenna SocketWall PlateRG6Q Fly LeadRG6Q Fly Lead• Hint: Some degradation of the DTV signal may occur if you areconnecting the aerial through an external device (e.g. DVD Recorderor Set Top Box). In this case it is better to use a splitter and connectthe aerial directly to both devices.After digital TV tuning,(or re-tuning) some orall DTV channels aremissing• Check to ensure your area is covered by DTV transmissions.• Check that the aerial and antenna cable are designed for DTV reception.If you live within 5-10 km of DTV transmission towers, a combined VHF/ UHF Digital TV aerial should be adequate. Outside this area, separateVHF and UHF aerials provide superior reception performance.• If you live in a unit or apartment, check to ensure the Master AntennaTV (MATV) system is designed for analogue and DTV reception.Please consult your body corporate.Picture infrequentlypixelates on some orall channels• Electrical interference caused by local or distant lighting storms,heavy rain, high wind etc. may cause picture to break up and oraudio to mute / distort momentarily.• Impulse noise interference from an infrequently used electrical appliance,or a passing vehicle or lawn mower with a “noisy” ignition system.• Older style antenna cabling, loose fitting/corroded wall socketconnections / terminals etc.