Frequently Asked Questions97Problem ActionsDigital TVPicture regularlypixelates on somechannels, or ‘NoSignal’ message• Check [Signal Condition] via TV Setup menu. If [Signal Quality] or[Signal Strength] is red/orange or constantly changing, check aerial/cable/connections. If problem persists, consult your local TV antennainstaller.• Too much signal; is [Signal Strength] always at full strength? If yes,try attenuating (reducing) the signal strength.• Check that the aerial and antenna cable are designed for DTVreception.• The received signal may be too weak to allow the TV to reliably lockto the selected channel to generate a viewable picture. If problempersists, consult your local TV aerial installer.• Interference from household appliances (known as impulse noise)such as light switches, fridges etc. may cause picture break up and/ or audio distortion. Use high quality quad shielded coaxial cable(RG6Q) fly lead between TV and antenna wall socket to minimiseimpulse noise pickup. If problem persists, consult your local TV aerialinstaller.• Antenna installation may be using an aerial amplifier that is faulty oran older style aerial amplifier that was not designed for digital TV.• Older style antenna cabling, loose fitting / corroded wall socketconnections / terminals etc.3DCannot see 3D images• Has the 3D Eyewear been switched On?• Ensure that [3D Mode Selection] is set to [3D]. (p. 29)• Some 3D image signals may not be automatically recognized as3D images. Set [3D Mode Selection (Manual)] to match the pictureformat. (p. 29)• Check that there are no obstacles between the infrared sensors onthe TV and the 3D Eyewear. If the 3D Eyewear stops receiving theinfrared signal for about 5 minutes, the 3D Eyewear will be turned offautomatically.• Check the available area to use the 3D Eyewear. (p. 28)• Depending on the person, the 3D images may be difficult to see,or cannot be seen, especially in users that have a different level ofeyesight between the left and right eyes.Take the necessary steps (wearing glasses etc.) to correct youreyesight before use.3D Eyewear is turnedoff automatically• Check that there are no obstacles between the infrared sensors onthe TV and the 3D Eyewear or that the 3D Eyewear is placed insidethe coverage area (p. 28). If the 3D Eyewear stops receiving theinfrared signal for about 5 minutes, the 3D Eyewear will be turned offautomatically.There is somethingwrong with the 3D images • Check the setting of [Picture Sequence] or [Edge Smoother].(p. 30)The indicator lamp doesnot light when pressingthe power button on the3D Eyewear• The battery may be running low or flat. Charge it.OtherThe TV goes intoStandby mode• Auto power standby function is activated.• The TV enters Standby mode about 30 minutes after analoguebroadcasting ends.The remote controldoes not work or isintermittent• Are the batteries installed correctly? (p. 6)• Has the TV been switched On?• Point the remote control directly at the front of the TV (within about7 m and a 30 degree angle of the front of the TV).• Situate the TV away from sunshine or other sources of bright light notto shine on the TV’s remote control signal receiver.Parts of the TV becomehot• Even when the temperature of parts of the front, top and rear panelshas risen, these temperature rises will not pose any problems interms of performance or quality.