6. Monitoring and Troubleshooting7990-A2-GB20-00 May 2002 6-3Health and Status MessagesThe messages in Table 6-1, Health and Status Messages, can appear in the firstcolumn of the System and Test Status screen. The highest priority Health andStatus message also appears on all ATI screens on the bottom right.Table 6-1. Health and Status Messages (1 of 3)Message What Message Indicates What To DoAIS at G.703 An Alarm Indication Signal(AIS) is being received by theG.703 interface.A fault exists in the networkconnected to the G.703 port.Contact network provider.DeviceFailedyyyyyyyy An internal error has beendetected by the operatingsoftware.yyyyyyyy indicatesthe 8-digit hexadecimalfailure code.1. Provide the 8-digit failurecode shown (yyyyyyyy) toyour service representative.2. Reset the unit to clear thecondition and message.Download Failed A firmware download wasinterrupted.Repeat the download.DSL AttenuationThresholdThe attenuation value for theDSL interface has fallenbelow the configuredthreshold.1. Reconfigure the unit to alower DSL AttenuationThreshold.2. Contact network provider.DSL CRC Threshold The number of countedCRCs for the DSL interfacehas exceeded the configuredthreshold.1. Reconfigure the unit to ahigher DSL CRC Threshold.2. Contact network provider.DSL ES Threshold The number of erroredseconds for the DSLinterface has exceeded theconfigured threshold.1. Reconfigure the unit to ahigher DSL ES Threshold.2. Contact network provider.DSL LOSW Threshold A Loss of Sync Word defectis present for at least 2.5seconds.Contact network provider.DSL Margin Threshold The signal-to-noise marginhas exceeded the configuredthreshold.1. Reconfigure the unit to ahigher DSL MarginThreshold.2. Contact network provider.DSL SES Threshold The number of severelyerrored seconds for the DSLinterface has exceeded theconfigured threshold.1. Reconfigure the unit to ahigher DSL SES Threshold.2. Contact network provider.DSL UAS Threshold The number of unavailableseconds for the DSLinterface has exceeded theconfigured threshold.1. Reconfigure the unit to ahigher DSL UAS Threshold.2. Contact network provider.