User Manual BDL4211x15Video ProblemsSymptoms Having this problem? Check these itemsLow Quality DVDplayback.Picture not crisp and somecolor distortion.Check DVD connection:• Composite gives good picture.• S-Video gives better picture.• Component gives best picture.No sound. See video but no audio. Check if the LCD Monitor volume is turn offof muted.Connect the audio cable securely.Audio cable is connected incorrectly.Verify that the audio source is selectedcorrectly in the OSD.Remote Control ProblemsRemote controldoes not workproperly.No response from theLCD Monitor whenremote is pressed.Point the remote control directly at theremote sensor on the LCD Monitor.Replace both batteries with new ones.Make sure the remote control is not disabled(for disable/enable the remote control,please refer to the section of RemoteControl).Product Specific ProblemsScreen image is toosmall.Image is centered onscreen, but does not fillentire viewing area.Perform the LCD Monitor factory reset (viaMenu > Factory Reset > All Settings).Cannot adjust theLCD Monitor withthe buttons at theside of the unit.OSD does not appear onthe screen.Turn the LCD Monitor off and unplug thepower cord and then plug back and poweron.For further assistance, refer to the Consumer Information Centers list and contact your localPhilips distributor.