23EnglishProblem Possible cause SolutionThe lever does not opencompletely.The used capsule drawer is full. Empty the used capsule drawer.The machine does not dispensecoffee or only dispenses dropsof coffee.You have not flushed the machinebefore first use.Flush the machine before first use(see 'Preparing for use').There is not enough water in thewater tank.Fill the water tank with fresh tapwater.Scale has built up inside the machine(see 'Descaling').Descale the machine (see'Descaling').Coffee grounds end up in thecup of coffee.A small amount of ground coffee willalways end up on the bottom of thecup.This is normal.The coffee flow splits or is notstraight.The coffee dispensing spout cap isnot placed correctly or it is missing.Snap the coffee dispensing spoutonto the coffee outlets.The ristretto and lungo buttonlights are flashing afterbrewing.This means it is time to descale themachine to prevent it from cloggingwith scale.Descale the machine (see'Descaling').Why do I find water in thewaste water drawer?The used capsule drawer and wastewater drawer catch the residualwater released after brewing coffee.This is normal. Empty the capsuleand waste water drawer frequentlyThe coffee volume is not what Iexpected.The coffee volume has beenadjusted.Readjust or reset the coffeevolume in the App.My coffee is less warm. When you brew the first cup of theday or when it has been a while sinceyour previous cup of coffee, theinside of the machine is still coldwhen you brew coffee.You can pre-heat the machine andcoffee cup by brewing a cup ofcoffee first without placing acoffee capsule.If you use a cold, thick-walled cup,the coffee will cool downimmediately.Use thin-walled cups, as thin-walled cups will absorb less heatfrom the coffee than thick-walledcups. Make sure the size of the cupmatches the coffee quantity. Donot brew a small quantity of coffeein a large cup.The machine is clogged with scale. Descale the machine when theristretto and lungo button flashquickly a few times after brewing(see 'Descaling').You used cold milk. If you drink coffee with cold, freshmilk, this will cool down yourcoffee. You can prevent this bypreheating the milk.