24 EnglishProblem Possible cause SolutionThe machine switches off aftereach brewing cycle.This is the automatic shut-offfunction.To save energy, the machineswitches off automatically aftereach brewing cycle.When I try to connect themachine to Wi-Fi for the firsttime, the machine cannotconnect to the Wi-Fi network.Your Wi-Fi name and password arenot correct.Check your Wi-Fi name andpassword.At the start of the Wi-Fi setupprocess your smartphone isconnected to a different networkthan the network to which you wantto connect your machine.Ensure that at the start of the Wi-Fisetup process your smartphone isconnected to the same Wi-Finetwork as the one to which youwill connect your coffee machine.Your smartphone, the coffeemachine and the Wi-Fi router are notwithin range of each other.Ensure that your smartphone, thecoffee machine and the Wi-Firouter are within range of eachother.Your smartphone is not connectedto the Wi-Fi network.Make sure your smartphoneremains Wi-Fi enabled whilefollowing the steps from chapter'Setting up the Wi-Fi connectionfor the first time'. Make sure yoursmartphone is connected to thenetwork.The app is not able to find thehome Wi-Fi network.The Wi-Fi router is not workingproperly.Please make sure that the Wi-Firouter is working properly and hasan internet connection.Your smartphone is not within rangeof the router.Make sure your smartphone iswithin range of the router.The Wi-Fi network is a hiddennetwork.Add the hidden network manuallyto the app.Bluetooth® is not enabled on yourphone, or not working.Bluetooth® is required to connectthe machine. Make sureBluetooth® is enabled on yoursmartphone.I cannot find the L'OR Espressoapp in the App Store or GooglePlay.The app may not be supported inyour country.The L'OR Espresso app is availablein both the App Store and GooglePlay in France and Spain.The operating system of your deviceis not supported.The minimum required operatingsystem for Apple iOS® is iOS® 16and newer. The minimum requiredoperating system for Android™ isGoogle Android™ 9.0 or newer.The app and the machine fail topair.Your machine is not in pairing modeanymore (the Wi-Fi light no longerflashes intermittently).Repeat the steps in the app.