QR404 User Manual41Q-See Product WarrantyThank You for Choosing a Q-See Product!All of our products are backed by a conditional service warranty covering all hardware for 12 monthsfrom the date of purchase. Additionally, our products also come with a free exchange policy thatcovers all manufacturing defects for one month from the date of purchase. Permanent upgradingservice is provided for the software.Liability Exclusions:Any product malfunction or abnormalities in operation or damage caused by the following reasons arenot within the free service scope of our company:(1) Equipment damage caused by improper operation.(2) Improper equipment operation environment and conditions (e.g., improper power, extremeenvironmental temperatures, humidity, lightning and sudden surges of electricity).(3) Damage caused by acts of nature (e.g., earthquake, fire, etc).(4) Equipment damage caused by the maintenance of personnel not authorized by Q-See.(5) Product sold over 12 months ago.In order to fulfill the terms of your warranty, you must complete the registration process afterpurchasing our product. To do this, simply fill out the User’s Information Card below and fax or mail itin to us at the information listed below. You can also register the product by going to thewww.q-see.com website and clicking on the Register link.