QIAsymphony SP/AS Consolidated Operating Guide 12/2017 101 IntroductionThank you for choosing QIAsymphony SP/AS instruments. We are confident that they willbecome an integral part of your laboratory.This consolidated operating guide gives you basic information about operating the QIAsymphonySP and AS instruments.Before using the instruments, it is essential to read this consolidated operating guide carefully. Theinstructions and safety information in the consolidated operating guide must be followed to ensuresafe operation of the instruments and to maintain the instruments in a safe condition.1.1 General information1.1.1 Technical assistanceAt QIAGEN, we pride ourselves on the quality and availability of our technical support. OurTechnical Services Departments are staffed by experienced scientists with extensive practical andtheoretical expertise in molecular biology and the use of QIAGEN ® products. If you have anyquestions or experience any difficulties regarding the QIAsymphony SP/AS instruments orQIAGEN products in general, do not hesitate to contact us.QIAGEN customers are a major source of information regarding advanced or specialized uses ofour products. This information is helpful to other scientists as well as to the researchers atQIAGEN. We therefore encourage you to contact us if you have any suggestions about productperformance or new applications and techniques.For technical assistance, contact QIAGEN Technical Services.For up-to-date information about QIAsymphony SP/AS instruments, visitwww.qiagen.com/goto/QIAsymphony.1.1.2 Policy statementIt is the policy of QIAGEN to improve products as new techniques and components becomeavailable. QIAGEN reserves the right to change the specifications of products at any time.