Raritan MCC4 User Manual

Also see for MasterConsole II MCC16: User manual

Contents

38Troubleshooting1. No power.a. Check power cord.b. Make sure power switch is turned ON.c. Check cable connection from PC to MasterConsole II.2. No video display for one or all computers.a. Check video cable’s connection to the PC.b. Check the monitor and PC: Turn off power toMasterConsole and the PCs. Connect the monitor tothe PC directly, boot the PC, and make sure the monitorhas the proper display. If it does not, the problem iseither with your PC, or the monitor is not compatiblewith your PC. If it does display, continue toTroubleshooting #3.3. The monitor cannot correctly display the video output fromsome of the PCs.a. The monitor probably does not match the video outputs.If the monitor is a single mode type VGA, all PCs musthave the same type of video output.b. (Note: this problem occurs most often with some IBMPS/2s and IBM 63xx, 85xx, and 95xx monitors.) Theintelligent type display card outputs video signals basedon the monitor ID-pin setting in the connector of themonitor cable. If the ID-pin setting is correct, the moni-tor at MasterConsole may have no display, becomemonochrome instead of color, or become unstable. Ifthis is the case, you will need to provide a proper ID-pattern to the display card. Call Raritan Computer forhelp if necessary.