APPENDIX E: CONNECTING SERIAL DEVICES TO PARAGON II SYSTEM 125Troubleshooting AUATCIf you do not get a device prompt:1. If AUATC’s screen is displayed on your monitor with the top and bottom help windows,make sure that it indicates On Line status. If not, press Esc to return to On Line Mode.2. Make sure that AUATC and the attached device are both receiving power. AUATC’s powersupply should be securely connected to both AUATC and a working outlet. Its LED (next tothe 6-pin mini-DIN PS/2 mouse connector) should flicker quickly if data is being transmittedand blink once per second at other times.3. Make sure that the cable between AUATC and the device is securely attached at both ends.This must be the null-modem cable included with AUATC or one just like it.4. Make sure that the serial-communication settings of AUATC match those of the device. PressAlt + F2 to check AUATC’s settings in its Setup Screen.If you do not get any video or the video is degraded or distorted:1. Make sure that all of your cables are connected securely.2. Make sure that your monitor can handle 800 x 600 video resolution at a refresh rate of 60 Hz.3. If you are at a remote User Station’s monitor, make sure that you are not running CAT5 cabletoo far end-to-end. The total length of CAT5 cabling from the serial device to the monitorshould not be greater than 1000 feet (304 m).4. If you are using a Sun keyboard at the “local user station,” AUATC will, by default, try tooutput legacy Sun compatible composite video on its HD15 connector. You must temporarilyattach a PS/2 keyboard, press Alt + F2 to activate the Setup Screen, and change the videosetting so that AUATC outputs VGA video even when a Sun keyboard is attached.