APPENDIX C: FREQUENTLY ASKED Q UESTIONS 47Appendix C: Frequently Asked QuestionsQ UESTION : A NSWER :What is UST-IP? UST-IP is the easiest, fastest, most reliable way to remotely access andmanage multiple servers connected to a Paragon II - no matter where youare or where your servers are located.How does UST-IP work? UST-IP connects to the Cat5 Paragon switch. Using Raritan’s powerfulframe-grabber and compression technology, it captures, digitizes, andcompresses the video signal before transmitting to a remote PC.What level of control doesa UST-IP remote userhave over attached TargetServers?The remote user has direct access and total control of target servers formaintenance, administration, and troubleshooting, from running GUIapplications to BIOS-level troubleshooting, and even rebooting.Remote Access Softwarehas been available for along time. What makesUST-IP different?With UST-IP, the UST-IP software runs only on the UST-IP unit itself, noton each individual Target Server. Traditional Remote Access Softwaresolutions require software to be loaded and running on each Target Server,which must offer a supporting Operating System. This can createcompatibility, performance, and reliability issues on mission critical TargetServers.What remote accessconnection methods canUST-IP accommodate?UST-IP provides network administrators with a choice of remote access viaInternet, LAN/WAN, or dial-up modem. That means servers can beaccessed both in and out of band, so remote access to mission-critical targetservers is always available - even if the network is down.What types of computerscan UST-IP remotelycontrol?UST-IP works independently of a Target Server’s hardware, operatingsystem, or application software, accessing a Target Server’s maininput/output devices - keyboard, video, and mouse. Consequently, anyhardware that supports standard PC keyboard interfaces, standard PCmouse interfaces, and standard PC video (VGA) can be used with UST-IP.Is special softwarerequired for the RemotePC?Each UST-IP ships with one copy of UST-IP Control software (TRC). Thisremote access software runs on any Remote PC with a Windows 98+operating systems and communicates over Internet, LAN/WAN, or dial-upmodem with UST-IP software on the UST-IP unit. With TRC installed, theRemote PC is like any other user console in your KVM configuration, but itcan be located anywhere - around the corner, or around the world.Which Raritan KVMSwitches will work withUST-IP?Currently, UST-IP is supported with the Paragon II line of switches.Can I continue to accessmy KVM configurationlocally?Yes. UST-IP features a special Direct Analog User port for direct access tothe KVM configuration. This pass through port provides an additional localaccess point, which is especially important for single user switches or forproviding critical access to servers if the network is down.Does UST-IP supportLDAP/RADIUS?No; it must be part of a Paragon/CommandCenter integration. UST-IPrequires the Paragon username and password.Is UST-IP easy to install? UST-IP is very easy to install. Just connect it to a user port on an existingKVM configuration and assign an IP address and/or telephone number formodem access.