IV3.2 In cases where the customer is requesting a warranty service and a Raymarine certified installer has not installedthe product; i.e. Product warranty, the affected product must be returned to the customer’s local Raymarine approvedservice agent or direct to Raymarine with:3.2.1 proof of purchase showing the date of purchase and the name of the supplier of the product; and3.2.2 the serial number of the affected product; or3.2.3 a warranty card completed by the product supplier (which will contain the information required byparagraphs 3.2.1 and 3.2.2).Subject to the limitations below, the product will be repaired or replaced (at the discretion of Raymarine or aRaymarine Service Agent) at no further cost and promptly returned to the customer.3.3 In cases where the customer is making a warranty claim and the product has been installed by a Raymarinecertified installer, (boat builder, installer, dealer etc.) i.e. Onboard warranty, the nearest Raymarine approved serviceagent should be contacted and onboard service requested (which will be subject to the limits referred to in paragraph4.12 below). Before the onboard warranty service is performed, the customer must have available:3.3.1 proof of purchase showing the date of purchase and the name of the supplier of the product; and3.3.2 the serial number of the affected product; or3.3.3 proof of installation of the product by a Raymarine certified installer; or3.3.4 a warranty card completed by the product supplier (which will contain the information required byparagraphs 3.3.1 and 3.3.3).3.4 In cases where onboard warranty has been purchased - as described in 2.3; the nearest Raymarine approvedservice agent should be contacted and onboard service requested, information detailed in 3.3.1 and 3.3.2 is required.Onboard warranty service will only be performed if the product serial number confirms that the onboard warrantyservice has been purchased and is valid.4. Warranty limitations4.1 Raymarine warranty policy does not apply to any product that has been subjected to accident, abuse or misuse,shipping damage, alterations, corrosion, incorrect and/or non-authorized service, or products on which the serialnumber has been altered, mutilated or removed.4.2 Certain products do not carry the onboard warranty, as described in section 2 above, unless the onboard warrantycover is purchased at the time of installation. The purchaseable onboard warranty is only available on productspurchased in specific territories, for further details refer to the internet atwww.raymarine.com or contact yournearest Raymarine National Distributor.4.3 Products purchased outside the country of installation will not be covered by onboard warranty.4.4 Raymarine assumes no responsibility for damage incurred during installation or as a result of improperinstallation.4.5 This warranty does not cover routine system checkouts, alignment/calibration, seatrials or commissioning, unlessrequired by replacement of part(s) in the area being aligned.4.6 Raymarine assumes no responsibility for damage caused by or to other equipment, systems or componentsoccasioned by improper or unauthorized connection, or use, of the product.4.7 Consumable items, including, but not limited to: fuses, batteries, drive belts, radar mixer diodes, snap-in impellercarriers, impellers, impeller bearings, and impeller shafts are specifically excluded from this warranty. A complete listof the consumable items relating to each product can be found in the Owner’s Handbook and/or on the internet atwww.raymarine.com.4.8 All costs associated with transducer replacement, other than the cost of the transducer itself, are specificallyexcluded from this warranty.4.9 Overtime/premium labour portion of services outside of normal working hours is not covered by this warranty.