Reefe RainPro RM4000-3 Installation Manual & Owners Information

Page 10 Ascento Group Australia P: 1800 807 604 E: csv@ascento.com.au WaterMark Quality System Doc # RQS.1010Step 11Plug the pump’s power lead into the power outlet provided, which must be installed by a licensed Electricianaccording to Electrical Regulations.IMPORTANT CONDITION OF WARRANTY:1) The power outlet used for the pump MUST BE protected by a RCD (Safety Switch) – do not install pumpswithout this protection.2) The Power Outlet MUST be in EASY reach for the resident – it must NOT be up above the rainwater tankwhere a ladder is required to reach it.Step 12 Once all pipe work is connected correctly, prime the pump as per the diagram on page 4, then test the systemby filling the tank with some town-water (if it hasn’t rained), then open connected garden taps, flush toilets etc.If the pump fails to operate, re-prime it as per instructions in Step 3. Then check for leaks and rectify accordingto Plumbing regulations. Leaks will cause the pump to cycle, this is not a pump problem.Step 13 If you experience any problems, refer to the troubleshooting guide first, before calling for warranty service. Acall-out fee will apply for all field service work if it is found not to be a Warranty problem.INSTALLATION CHECKLIST: MUST BE FILLED IN FOR WARRANTY TO APPLYInstaller Name: ………………………………………………………………… Phone Number: ………………………………Qualification: ……………………….…………………………………………………………… (write Owner if applicable)If installed by a Plumber or Electrician – Licence No: ……………………………………………………………………Installation Address: ……………………………………………………………………………………………………………………Tick the boxes as the item is completed/correct, put n/a if not applicable;[ ] The Steps 1 to 12 have been completed[ ] The Pump is being used for an appropriate purpose for which it is intended, according to the instructions[ ] The Power Circuit the Pump is connected to is RCD (Safety Switch) Protected[ ] A Y-Strainer or Pre-filter is installed in the suction pipe to prevent particles entering the pump[ ] Barrel Unions are fitted on the pipe connections for easy removal & replacement[ ] A Ball Valve or Gate Valve is fitted to the suction pipe (the pipe from tank to pump)[ ] Pipe is sized appropriately for the application (diameter and length)[ ] The installation is constructed so the pump can be easily removed or replaced.[ ] The pump is installed in accordance with National & Local Plumbing Regulations[ ] The Electrical Supply cable of the pump is plugged into a Power Outlet that is in accordance with the current standard ofElectrical Safety Regulations AS/NZS 3000 – or the pump has been wired directly to the power circuit by a Licenced Electrician, withan isolation switch incorporated.[ ] The Pump has been primed (filled with water) started, tested, and operates correctly.[ ] The pipes and connections and the barrel-union on the pump, and toilet cisterns (if connected) have been checked for leaks.[ ] The pump is protected from sunlight & rain, with a suitable vented pump-cover or enclosure.[ ] The Owner has been shown how to re-prime and re-set the pump (re-fill the pump with water if it runs dry) (if owner/residentnot in attendance this is not applicable, ensure this instruction manual is left for the owner.)THINGS TO CHECK BEFORE YOU CALL FOR SERVICETrouble Shooting GuideTROUBLE-SHOOTING CHECKS FOR PUMP ISSUES - Check the following before requesting service or repair. A call out feeapplies to all field services outside of Warranty Period and additional labour cost may apply.Tick box after check has been completedWARNING!!!! SAFETY FIRST – TAKE PRECAUTIONS!!! Before servicing a pump,always shut off the power supply and then make sure you are not standing inwater and that there is no risk of electrical shock.If the pump is direct-wired to the electrical circuit, contact a licensed electrician to disconnect it.1. PUMP CONTINUES TO START WHEN WATER TANK IS EMPTY1.This is either due to an airlock somewhere in the pipe or the pump, or it is the normal re-start function of the pump, or somedebris inside the pump controller, simply turn the pump off at the power outlet until rain re-fills the tank. Note that you will likelyneed to reprime the pump when the tank fills again, refer to the diagram on page 4, for guidance on priming the pump.