35ENGLISHLight Symbols Meaning ActionsSTEADY ONThe water tank is empty Fill the water tank with fresh water.FLASHINGA fault has occurred in themachine and hot water,steam or espresso cannot bedispensed.Turn the machine off after 30-seconds, turn itback on.Try this 2 or 3 times.If the machine does NOT start, contact thePhilips Saeco hotline.TROUBLESHOOTINGThis chapter summarizes the most common problems you could en-counter with your machine. If you are unable to solve the problem with theinformation below, visit www.philips.com/support for a list of frequentlyasked questions or contact the Philips Saeco hotline in your country. Youfind its contact details in the warranty booklet by-packed separately or onwww.philips.com/support.Machine actions Causes SolutionsThe machine does not switchon.The machine is not connected tothe electric network.Connect the machine to the electricnetwork.Coffee is not hot enough. The cups are cold. Preheat the cups with hot water.The drip tray gets filled al-though no water is drained.Sometimes water is drained auto-matically by the machine into thedrip tray in order to manage therinsing of the circuits and ensureoptimum machine performance.This is seen as normal behavior ofthe machineThe fast flashing red lightis always displayed on themachine.The coffee grounds drawer wasemptied with the machine off.The coffee grounds drawer mustalways be emptied with the machineon. Wait until the red light startsflashing more slowly before refittingthe drawer.No hot water or steam isdispensed.The hole of the steam wand isclogged.Clean the hole of the steam wandusing a pin.Make sure that the machine is offand cold before performing thisoperation.Pannarello is dirty. Clean the Pannarello.Coffee does not have enou-gh crema.(See note)The blend is unsuitable, coffee isnot freshly roasted or the grind istoo coarse.Change coffee blend or adjust thegrind as explained in chapter "Adju-sting the Coffee Grinder".