Saeco Odea Giro Plus Operation And Maintenance Manual

28PROBLEMS CAUSES SOLUTIONSThe machine does not turn on. The machine is not connected to thepower source.Connect the machine to the power source.The plug has not been plugged into theback of the machine.Insert the plug into the machine’s powersocket.Machine in stand-by. Press the brew button to start the machine.Coffee is not hot enough. The cups are cold. Warm the cups with hot water.Hot water or steam is not dispensed. The hole of the steam wand is clogged. Clean the hole of the steam wand using a pin.Coffee has little crema. The coffee blend is unsuitable or coffeeis not freshly roasted.Change coffee blend.The machine takes a long time to warmup or the amount of water dispensedfrom the wand is too little.The machine’s water circuit is obstructedby limescale build-up.Descale the machine.The brew group does not come out. The brew group is out of place. Turn the machine on. Close the service door.The brew group is automatically placed in thecorrect position.Dregdrawer is inserted. Remove the dregdrawer first, then the brewgroup.The machine grinds the coffee beans butno coffee comes out.(see note)Water tank is empty. Fill the water tank and prime the water circuitagain.Brew group is dirty. Clean the brew group.The water circuit is not primed. Prime the circuit again by dispensing waterfrom the hot water wand.Rare event that occurs when themachine is automatically adjusting thedose.Brew a few coffees as described in themanual.The coffee volume knob is turned tothe left.Turn the knob clockwise.The coffee is too weak.(see note)Rare event that occurs when themachine is automatically adjusting thedose.Brew a few coffees as described in themanual.Coffee is brewed slowly.(see note)Coffee is too fine. Adjust the grinder to a coarse grind (seepage 15).Circuit is not primed. Prime the circuit again by dispensing waterfrom the steam wand.The brew group is dirty. Clean the brew group.Coffee leaks out of the dispensing head. Dispensing head is clogged. Clean the dispensing holes with a soft cloth.Brewing does not start. Coffee bean lid is not closed properly. Correctly place the lid on the coffee beanhopper and press it firmly.The machine grinds the coffee, butcoffee does not brew.The opti-dose adjustment is not at theoptimal setting.Change the opti-dose adjustment(see page 14).Note: If dealing with an initial start-up or if the coffee blend has been changed, a certain number of coffees must bebrewed in order to allow the machine to optimize the parameters.Please contact Saeco or an authorized service center for any problems not covered in the above table or when thesuggested solutions do not solve the problem.TROUBLESHOOTING