Finding the Information You Need for ServiceSupport Contact SamsungUse this option to find the support service website's address and contact number, your TV's modelnumber, your TV's software version, the Smart Hub info, and other information you need to receive theservice support." Press to view the open source licence.There is a problem with the screenTesting the PictureSupport Self Diagnosis Picture Test Try NowBefore you review the list of problems and solutions below, run the Picture Test to determine if theproblem is caused by the TV. The Picture Test displays a high definition picture you can examine forflaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have aproblem. Contact Samsung’s Call Centre for assistance. If the test picture is displayed properly, theremay be a problem with an external device. Please check the connections. If the problem persists,check the signal strength or refer to the external device’s user manual." If the test picture does not appear or there is noise or distortion, the TV may have a problem. ContactSamsung’s Call Centre for assistance." If the test picture is displayed properly, there may be a problem with the external device. Please check theconnections. If the problem persists, check the signal strength or refer to the external device’s user manual.
