TABLE OF CONTENTSABOUT THIS BOOK ...........................................................1THINGS YOU SHOULD KNOW................................ 2–9OUTSIDE CALLSMaking an Outside Call .................................................................... 10Answering an Outside Call ............................................................... 10Universal Answer ............................................................................. 10Recall/Flash ..................................................................................... 11Busy Line Queuing with Callback .................................................... 11Canceling Callback .......................................................................... 11INTERCOM CALLSCalling Other Stations ...................................................................... 12Answering Intercom Calls ................................................................ 12Answer Modes ........................................................................... 12–13Busy Station Callback ...................................................................... 13Busy Station Camp-on ..................................................................... 13Calling Your System Operator .......................................................... 13CALL PROCESSINGHolding Calls .............................................................................. 14–15Transferring Calls ....................................................................... 15–16Transfer with Camp-On .................................................................... 16Transfer to Voice Mail ....................................................................... 16Call Waiting ....................................................................................... 16Conference Calls ............................................................................. 17Forwarding Calls ........................................................................ 17–20Call Pickup ....................................................................................... 20DIALING FEATURESSpeed Dialing ................................................................................... 21Programming Personal Speed Dial Numbers ............................. 21–22One Touch Speed Dialing ................................................................. 22Last Number Redial ......................................................................... 22Save Number with Redial ................................................................. 22Chain Dialing .................................................................................... 23Automatic Redial/Retry .................................................................... 23Pulse to Tone Changeover ............................................................... 23Dial by Voice............................................................................... 23–24PAGING AND MESSAGINGMaking an Internal Page ................................................................... 25Making an External Page ................................................................. 25All Page ............................................................................................ 25Meet Me Page .................................................................................. 26Call Park and Page ........................................................................... 26Messages—Set and Cancel ...................................................... 26–27Returning Messages ........................................................................ 27Programmed Messages ................................................................... 27CONVENIENCE FEATURESDo Not Disturb ................................................................................. 28One Time DND ................................................................................. 28Mute ................................................................................................. 28Background Music ........................................................................... 28Appointment Reminder/Alarm Clock ................................................ 29Door Phone Calls ....................................................................... 29–30Executive/Secretary Hotline ............................................................ 30Group Listening ................................................................................ 30Account Codes ................................................................................ 30Locking Your Keyset ......................................................................... 31Off-Hook Voice Announce .......................................................... 31–32OHVA Block ..................................................................................... 32OHVA Reject.................................................................................... 32In Group/Out of Group ..................................................................... 32