Samsung 8 series User Manual

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Contents

60 EnglishOther InformationIssues Solutions and ExplanationsA scheduled recording has failed. • A scheduled recording is disabled for certain operations (formatting, performance test, error checking,deleting) that access the file system of a USB device.• If there is no USB device connected, the TV will not record even if the scheduled time is reached.• The TV will not record if the USB device has no free memory space. Check that this is not the case.• If you record a channel locked with Parental lock, the PIN input window will appear when you try toplay back the recording.Several recording devices are connectedbut the TV stopped recording.• If multiple recording devices are connected and the device set as Default Recording Device has nofree memory space, the recording function will be closed. Attempt recording again. The device withthe most free memory space will automatically be set as Default Recording Device and the TV willstart recording.OthersPurple/green rolling horizontal bars andbuzzing noise from the TV speakers withComponent cable connection.• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicatesthat the set-top-box has a grounding issue. Replace the Component video cables with an HDMIconnection.The picture won’t display in full screen. • HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3)contents.• Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from yourTV.• Adjust the picture size options on your external device or TV to full screen.The remote control does not work. • Replace the remote control batteries with the poles (+/–) in the right direction.• Clean the sensor’s transmission window on the remote.• Try pointing the remote directly at the TV from 5~6 feet away.The cable/set top box remote controldoesn’t turn the TV on or off, or adjust thevolume.• Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for theSAMSUNG TV code.A “Mode Not Supported” messageappears.• Check the supported resolution of the TV, and adjust the external device’s output resolutionaccordingly. Refer to the resolution settings on page 11 of this manual.Caption on TV menu is greyed out. • Caption can not be selected in the TV menu when connected via HDMI or Component (p. 25).• Caption must be activated on the external device (p. 25).There is a plastic smell from the TV. • This smell is normal and will dissipate over time.The TV Signal Information is unavailablein the Self Diagnostic Test menu.• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 26).The TV is tilted to the side. • Remove the base stand from the TV and reassemble it.The channel menu is greyed out(unavailable).• The Channel menu is only available when the TV source is selected.Your settings are lost after 30 minutes orevery time the TV is turned off.• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Changethe settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press theSOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE (p. 7).You have intermittent loss of audio orvideo.• Check the cable connections and reconnect them.• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables areflexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90degree connectors.You see small particles when you lookclosely at the edge of the frame of the TV.• This is part of the product’s design and is not a defect.The PIP menu is not available. • PIP functionality is only available when you are using a HDMI, PC or Component source.POP (TV’s internal banner ad) appears onthe screen.• Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 7).✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of theproduct.