Samsung AM***FNFDEH series User Manual

Also see for AM***FBFDEH series: Installation manual

Contents

18appendixTROUBLESHOOTINGRefer to the following chart if the air conditioner operates abnormally. This may save time and unnecessaryexpenses.PROBLEM SOLUTIONThe air conditioner does notoperate immediately after ithas been restarted.• Because of the protective mechanism, the appliance does not start operatingimmediately to keep the unit from overloading.The air conditioner will start in 3 minutes.The air conditioner does notwork at all.• Check that the power plug is properly connected. Insert the power plug into thewall socket correctly.• Check if the circuit breaker is switched off.• Check if there is a power failure.• Check your fuse. Make sure it is not blown out.The temperature does notchange.• Check if you selected Fan mode.Press the Mode button on the remote control to select another mode.The cool (warm) air doesnot come out of the airconditioner.• Check if the set temperature is higher (lower) than the current temperature. Pressthe Temperature button on the remote control to change the set temperature.Press the Temperature button to decrease or increase the temperature.• Check if the air filter is blocked by dirt. Clean the air filter every two weeks.• Check if the air conditioner has just been turned on. If so, wait 3 minutes. Cool airdoes not come out to protect the compressor of the outdoor unit.• Check if the air conditioner is installed in a place with a direct exposure to sunlight.Hang curtains on windows to boost cooling efficiency.• Check if the cover or any obstacle is not near the outdoor unit.• Check if the refrigerant pipe is too long.• Check if the air conditioner is only available in Cool mode.• Check if the remote control is only available for cooling model.The fan speed does notchange.• Check if you selected Auto or Dry mode.The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry mode.Timer function does not set. • Check if you press the Power button on the remote control after you have set the time.Odors permeate in the roomduring operation.• Check if the appliance is running in a smoky area or if there is a smell entering fromoutside. Operate the air conditioner in Fan mode or open the windows to air out theroom.The air conditioner makes abubbling sound.• A bubbling sound may be heard when the refrigerant is circulating through thecompressor. Let the air conditioner operate in a selected mode.• When you press the Power button on the remote control, noise may be heard fromthe drain pump inside the air conditioner.Water is dripping from theair flow blades.• Check if the air conditioner has been cooling for an extended period of time withthe air flow blades pointed downwards. Condensation may generate due to thedifference in temperature.Remote control is notworking.• Check if your batteries are depleted.• Make sure batteries are correctly installed.• Make sure nothing is blocking your remote control sensor.• Check that there are strong lighting apparatus near the air conditioner. Strong lightwhich comes from fluorescent bulbs or neon signs may interrupt the electric waves.The air conditioner does notturn on or off with the wiredremote control.• Check if you set the wired remote control for group control.The wired remote controldoes not operate.• Check if TEST indicator is displayed on the wired remote control. If so, turn off theunit and switch off the circuit breaker. Call your nearest contact center.The indicators of the digitaldisplay flashes.• Press the Power button on the remote control to turn the unit off and switch thecircuit breaker off. Then, switch it on again.