GB67Problems and Solutions (VCR)Before contacting the Samsung after-sales service, perform the following simple checks.Problem Explanation/SolutionNo power Check that the power plug is connected to a wall outlet. Have you pressed the STANDBY/ON button?You cannot insert a video cassette A video cassette can only be inserted with the windowside up and the safety tab facing you.The television programme was not recorded Check the DVD-VCR aerial connections. Is the DVD-VCR tuner properly set? Check if the safety tab is intact on the cassette.Timer recording was unsuccessful Was the STANDBY/ON button pressed to activate the timer? Re-check the recording start/stop time settings. If there was a power failure or interruption during timerrecording, the recording will be cancelled.No playback picture or the picture Check to see if you are using a prerecorded tape.is distortedYou cannot see normal broadcasts Check the TUNER/EXTERNAL setting. It should be onTUNER. Check the TV/VCR aerial connections.Noise bars or streaks on playback Press the TRK ( or ) buttons to minimize this effect.When the ❿II button is pressed A still picture may have “noise bars”, depending on theduring playback, the still picture condition of the tape. Press the TRK ( or ) buttons duringhas severe “noise bars” streaks SLOW motion to minimize this effect.Video Head Cleaning If poor pictures appear on a variety of cassettes, the videoheads may need cleaning. This is not a common problemand unless it appears, the heads should not be cleaned.When cleaning the video heads, read all instructionsprovided with the head cleaning cassette. Incorrect headcleaning can permanently damage the video heads.If when tuning in your TV to the DVD-VCR 1. Remove the aerial input plug from the socket marked (aerialTV does not find the Screen symbol) on the rear of the DVD-VCR.or the pattern suffering from interference, 2. Carry out the instructions “Tuning Your Television for the DVD-it may be due to the DVD-VCR output VCR” (see page 14).channel clashing with the normal TV 3. Carry out the instructions “Setting the DVD-VCR outputtransmissions in your area. Channel” (see page 23), move the channel numberTo prevent this you will need to change the several channels down from the original setting.DVD-VCR output channel in the following (example: from 14 to 57).way 4. Replace the aerial plug into the socket marked (aerial symbol)on the rear of the DVD-VCR.5. Re-tune your TV to the DVD-VCR again by followinginstructions “Tuning Your Television for the DVD-VCR”(page 14).6. If the problem still exists repeat steps 1 to 5 moving severalmore channels away from the original setting.If you are unable to solve the problem after reading the above instructions, note: The model and serial number on the rear of your DVD-VCR The warranty information A clear description of the problemThen contact your nearest SAMSUNG after-sales service.