78 _TroubleshootingUNDERSTANDING DISPLAY MESSAGESMessages appear on the control panel display to indicate the machine’sstatus or errors. Refer to the tables below to understand the messages’meaning and correct the problem if necessary. Messages and theirmeanings are listed in alphabetical order.• xxx indicates the media type.• yyy indicates the tray.• If the message is not in the table, cycle the power and try theprinting job again. If the problem persists, call for service.• Some messages may not appear in the display depending onoptions or models.MESSAGE MEANING SUGGESTEDSOLUTIONS[COMM. Error] The machine has acommunicationproblem.Ask the sender to tryagain.[Incompatible] The machine hasreceived a fax fromwhich is registered asa junk fax.The received fax datawill be deleted.Reconfirm junk faxsetup. See page 56[Line Error] Your machine cannotconnect with thereceiving fax machineor has lost contactbecause of a problemwith the phone line.Try again. If the problempersists, wait an hour orso for the line to clearand try again.Or, turn the ECM modeon. See page 56.[No Answer] The receiving faxmachine has notanswered afterseveral redialattempts.Try again. Make surethat the receivingmachine is operational.[Stop Pressed] Stop/Clear has beenpressed during anoperation.Try again.[yyy]Paper EmptyThere is no paper inthe tray. Load paper in the tray.[yyy]Paper MismatchThe paper sizespecified in the printerproperties does notmatch the paper youare loading.Load the correct paper inthe tray.[yyy]Cassette OutThe tray cassette isnot properly closed.To close the tray, lowerthe rear edge, align itwith the slot, and slide itinto the printer.Adjusting...RegistrationThe machine isadjusting the colorregistrationWait a few minutes.AuthenticationFailureThe ID or passwordyou entered isincorrect.Enter the correct ID orpassword.Cancel?W Yes XYour machine’smemory has becomefull while trying tostore an original intomemory.To cancel the fax job,press the OK button toaccept Yes.If you want to send thosepages that have beensuccessfully stored,press the OK button toaccept No. You shouldsend the remainingpages later, whenmemory is available.Connection Error Connection with theSMTP server failed. Check the serversettings and the networkcable.Connection Failed The protocol you haveentered is notsupported or serverport is wrong.Check the protocol orserver port.DADF CoverOpen ErrorThe DADF cover isnot securely latched. Close the DADF coveruntil it locks into place.Data Read FailCheck USB Mem.Time expired whilereading data. Try again.Data Write FailCheck USB Mem.Storing to the USBmemory failed. Check the available USBmemory space.Document Jam The loaded originalhas jammed in theDADF (or ADF).Clear the jam. See page71.Door Open/CheckTransfer BeltThe front cover is notsecurely latched.Close the cover until itlocks into place.Duplex Jam 0Check InsidePaper has jammedduring duplex printing.This is applicable onlyto machines with thisfeature.Clear the jam.See page 73.Duplex Jam 1Open/Close DoorPaper has jammedduring duplex printing.This is applicable onlyto machines with thisfeature.Clear the jam.See page 73.Enter Again You entered anunavailable item. Enter the correct itemagain.File AccessDeniedLogin to the networkserver wassuccessful. However,access to the file onthe network serverwas denied.Change the serversettings.File FormatNot SupportedThe selected fileformat is notsupported.Use the correct fileformat.MESSAGE MEANING SUGGESTEDSOLUTIONS