82 EnglishOther InformationSymptom Check/RemedyThere is no sound from surroundspeakers.• Are the surround speakers connected properly?• Is Surround incorrectly set to NONE in the Speaker Size?• Is surround mode set to stereo?There is no sound from surroundback speakers• Are the surround back speakers connected properly?• Is SBACK (Surround Back) set to NONE in the Speaker Size?• Is Surround Mode set to EX/ES?Can't select EX/ES mode. • Is SBACK (Surround Back) set to NONE in the Speaker Size?• Is the input signal selected properly?Can't select Dolby Pro Logic llxmode.• Is the input signal selected properly?• Only 2 channel signal can select Dolby Pro Logic IIx mode. (ex:Dolby Digital,PCM, 2 channel analog input signal.)Can't select NEO:6 mode. • Is the input signal selected properly?• Use PCM and Analog input signal.PC Share Manager functionI can see folders shared throughthe PC Share Manager, but Icannot see the files.• Since it shows only files corresponding to the Image, Music, and Moviecategories, files that do not correspond to these categories may not bedisplayed.AllShare functionVideo is played intermittently. • Check if the network is stable.• Check if the network cable is properly connected and if the network is notoverloaded.• Wireless connection between the server and the product is unstable.Check the connection.AllShare connection between TVand PC is unstable.• IP address under the same subnetwork should be unique, otherwise IP collisioncan results in such a phenomenon.• Check if you have a firewall enabled.If so, disable the firewall function.