Samsung ML ML-2510 User Manual

Contents

9.6 <Troubleshooting>Print job isextremelyslow.(Continued)If using Windows98/Me, theSpooling Settingmay be setincorrectly.From the Start menu, chooseSettings and Printers. Right-click the Samsung ML-2510Series, Samsung ML-2570Series, Samsung ML-2570Series PCL 6, or Samsung ML-2570 Series PS printer icon,choose Properties, click theDetails tab, and then choosethe Spool Settings button.Select the desired spoolsetting.The computermay haveinsufficientrandom-accessmemory (RAM).Simplify the page layout andremove any unnecessarygraphics from the document.Half the pageis blank.The page layoutis too complex.Simplify the page layout andremove any unnecessarygraphics from the document.The pageorientation settingmay be incorrect.Change the page orientation inyour application. See theSoftware Section.The paper sizeand the papersize settings donot match.Ensure that the paper size inthe printer driver settingsmatches the paper in the tray.Or, ensure that the paper sizein the printer driver settingsmatches the paper selection inthe software applicationsettings you use.The paperkeepsjamming.There is too muchpaper in the tray.Remove excess paper from thetray.If printing on special printmedia, use the manual tray.An incorrect typeof paper is beingused.Use only paper that meetsprinter specifications.If printing on special printmedia, use the manual tray.There may bedebris inside theprinter.Open the front cover andremove the debris.Condition Possible cause Suggested solutionsThe printerprints, butthe text iswrong,garbled, orincomplete.The printer cableis loose ordefective.Disconnect and reconnect theprinter cable. Try a print job thatyou have already printedsuccessfully. If possible, attachthe cable and printer to anothercomputer and try a print jobthat you know works. Finally,try a new printer cable.The wrong printerdriver wasselected.Check the application’s printerselection menu to ensure thatyour printer is selected.The softwareapplication ismalfunctioning.Try printing a job from anotherapplication.The operatingsystem ismalfunctioning.If printing from Windows (anyversion), exit to a DOS promptand verify functionality with thefollowing command: At a C:\prompt, type Dir LPT1, andpress Enter. (This assumesyou are connected to LPT1.)Exit Windows and reboot thecomputer. Turn the printer offand then back on again.Pages print,but areblank.The tonercartridge isdefective or out oftoner.Redistribute the tonercartridge. See page 8.3.If necessary, replace the tonercartridge. See page 8.4.The file may haveblank pages.Check the file to ensure that itdoes not contain blank pages.Some parts, suchas the controlleror the board, maybe defective.Contact a servicerepresentative.Theillustrationsprintincorrectly inAdobeIllustrator.The setting in thesoftwareapplication iswrong.Select Download as Bitmap inthe Advanced Options windowof the graphic properties. Printthe document again.Condition Possible cause Suggested solutions