Samsung ML ML-2510 User Manual

Contents

9.8 <Troubleshooting>BackgroundscatterBackground scatter results from bits of tonerdistributed on the printed page.• The paper may be too damp. Try printing witha different batch of paper. Do not openpackages of paper until necessary so that thepaper does not absorb too much moisture.• If background scatter occurs on an envelope,change the printing layout to avoid printingover areas that have overlapping seams onthe reverse side. Printing on seams can causeproblems.• If background scatter covers the entiresurface area of a printed page, adjust the printresolution through your software application orvia the printer properties window.Misformedcharacters• If characters are improperly formed andproducing hollowed images, the paper stockmay be too slick. Try a different paper. Seepage 5.3.Page skew • Ensure that the paper is loaded properly.• Check the paper type and quality. See page5.2.• Ensure that the paper is loaded correctly andthe adjustable guides are not too tight or tooloose against the paper stack.Curl or wave • Ensure that the paper is loaded properly.• Check the paper type and quality. Both hightemperature and humidity can cause papercurl. See page 5.2.• Turn over the stack of paper in the tray. Alsotry rotating the paper 180° in the tray.Condition Suggested solutionsWrinkles orcreases• Ensure that the paper is loaded properly.• Check the paper type and quality. See page5.2.• Turn over the stack of paper in the tray. Alsotry rotating the paper 180° in the tray.Back ofprintouts aredirty• The transfer roller may be dirty. See page 8.1.• Check for leaking toner. Clean the inside ofthe printer.Solid blackpages• The toner cartridge may not be installedproperly. Remove the cartridge and reinsert.• The toner cartridge may be defective andneed replacing. Install a new toner cartridge.• The printer may require repair. Contact aservice representative.Loose toner • Clean the inside of the printer.• Check the paper type and quality. See page5.2.• Install a new toner cartridge. See page 8.4.• If the problem persists, the printer may requirerepair. Contact a service representative.Character voids Character voids are white areas withincharacters that should be solid black:• If you are using transparencies, try anothertype of transparency. Because of thecomposition of the transparency, somecharacter voids may be normal.• You may be printing on the wrong surface onthe paper. Turn over the paper in the tray.• The paper may not meet paper specifications.See page 5.3.Condition Suggested solutions