165AppendixWhen the following error messages appear, try these remedies.Error messages Suggested remediesLens is locked The lens is locked. Rotate the lens counter-clockwise. (p. 48)Card Error• Turn off the camera, and then turn it on again.• Remove the memory card and insert it again.• Format the memory card.Low Battery Insert a charged battery or recharge the battery.No Image File Capture photos or insert a memory card thatcontains photos.Device disconnected.Network connection disconnected while photosare being transferred to supported devices.Re-select a supported device.File Error Delete the damaged file or contact a servicecenter.Error messages Suggested remediesMemory Full Delete unnecessary files or insert a newmemory card.Transfer failed.• The camera has failed to send e-mails or filesto other devices. Try sending again.• Check the network connection and try again.Unable to capture aphoto because folderand file number onthe memory cardreached the maximumvalues. Reset the foldernumber?File names do not match the DCF standard.Follow the on-screen instructions to reset thefolder number.Error 00Turn off your camera and remount the lens.If the message still appears, contact a servicecenter.Error messages
