169AppendixWhen the following error messages appear, try these remedies.Error messages Suggested remediesLens is locked The lens is locked. Rotate the lens counter-clockwiseuntil you hear a click. (p. 45)Card Error• Turn off your camera, and then turn it on again.• Remove your memory card and insert it again.• Format your memory card.Low Battery Insert a charged battery or recharge the battery.No Image File Capture photos or insert a memory card that containsphotos.File Error Delete the damaged file or contact a service center.Memory Full Delete unnecessary files or insert a new memory card.Card LockedYou can lock SD, SDHC, SDXC, or UHS-1 card toprevent files from being deleted. Unlock the cardwhen shooting. (p. 173)Error messages Suggested remediesFolder and filenumber are maxvalues. Replacethe cardFile names do not match the DCF standard. Transferthe files on the memory card to your computer andformat the card. (p. 155)Error 00 Turn off your camera and remount the lens. If themessage still appears, contact a service center.Error 01/02Turn off your camera, remove the battery, and insertagain. If the message still appears, contact a servicecenter.Error messages