Samsung QN800C Series User Manual

ENGUSER MANUALThank you for purchasing this Samsung product.To receive more complete service, please register your product at www.samsung.comModel Serial No.If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.Figures and illustrations are provided for reference only and may differ from the actual product appearance.Product design and specifications may change without notice.© 2023 Samsung Electronics Co., Ltd. All rights reserved.Before Reading This UserManualThis TV comes with this User Manual and an embeddede-Manual ( > (left directional button) > Settings >Support > Open e-Manual).On the website (www.samsung.com), you can download themanuals and see its contents on your PC or mobile device.Warning! ImportantSafety InstructionsPlease read the Safety Instructions before using your TV.Refer to the table below for an explanation of symbols whichmay be on your Samsung product.CAUTIONRISK OF ELECTRIC SHOCK. DO NOT OPEN.CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK). THERE ARENO USER SERVICEABLE PARTS INSIDE. REFER ALLSERVICING TO QUALIFIED PERSONNEL.This symbol indicates that high voltage ispresent inside. It is dangerous to make anykind of contact with any internal part ofthis product.This symbol indicates that this producthas included important literatureconcerning operation and maintenance.Class II product: This symbol indicatesthat a safety connection to electrical earth(ground) is not required. If this symbolis not present on a product with a powercord, the product MUST have a reliableconnection to protective earth (ground).AC voltage: Rated voltage marked withthis symbol is AC voltage.DC voltage: Rated voltage marked withthis symbol is DC voltage.Caution. Consult instructions for use: Thissymbol instructs the user to consult theuser manual for further safety relatedinformation.Power• Do not overload wall outlets, extension cords, or adaptersbeyond their voltage and capacity. It may cause fire orelectric shock. Refer to the power specifications section ofthe manual or the power supply label on the product forvoltage and amperage information.• Power-supply cords should be placed so that they are notlikely to be walked on or pinched by items placed upon oragainst them. Pay particular attention to cords at the plugend, at wall outlets, and at the point where they exit fromthe appliance.• Never insert anything metallic into the open parts of thisapparatus. This may cause electric shock.• To avoid electric shock, never touch the inside of thisapparatus. Only a qualified technician should open thisapparatus.• Be sure to plug in the power cord until it is firmly seated.When unplugging the power cord from a wall outlet,always pull on the power cord's plug. Never unplug it bypulling on the power cord. Do not touch the power cordwith wet hands.• If this apparatus does not operate normally - in particular,if there are any unusual sounds or smells coming from it -unplug it immediately and contact an authorized dealer orSamsung service center.• To protect this apparatus from a lightning storm, or toleave it unattended and unused for a long time, be sure tounplug it from the wall outlet and disconnect the antennaor cable system.– Accumulated dust can cause an electric shock, anelectric leakage, or a fire by causing the power cord togenerate sparks and heat by causing the insulation todeteriorate.• Use only a properly grounded plug and wall outlet.– An improper ground may cause electric shock orequipment damage. (Class l Equipment only.)• To turn off this apparatus completely, disconnect it fromthe wall outlet. To ensure you can unplug this apparatusquickly if necessary, make sure that the wall outlet andpower plug are readily accessible.Installation• Do not place this apparatus near or over a radiator or heatregister, or where it is exposed to direct sunlight.• Do not place any objects (vases etc.) containing water onthis apparatus, as this can result in a fire or electric shock.• Do not expose this apparatus to rain or moisture.• Be sure to contact an authorized Samsung service centerfor information if you intend to install your TV in a locationwith heavy dust, high or low temperatures, high humidity,chemical substances, or where it will operate 24 hours aday such as in an airport, a train station, etc. Failure to doso may lead to serious damage to your TV.• Do not expose this apparatus to dripping or splashing.Mounting the TV on a wallIf you mount this TV on a wall, followthe instructions exactly as set out by themanufacturer. If it is not correctly mounted,the TV may slide or fall and cause seriousinjury to a child or adult and serious damageto the TV.• To order the Samsung wall mount kit, contact Samsungservice center at 1-800-SAMSUNG (1-800-726-7864).• Samsung Electronics is not responsible for any damage tothe product or injury to yourself or others if you choose toinstall the wall mount on your own.• Samsung is not liable for product damage or personalinjury when a non-VESA or non-specified wall mount isused or when the consumer fails to follow the productinstallation instructions.• You can install your wall mount on a solid wallperpendicular to the floor. Before attaching the wallmount to surfaces other than plaster board, contact yournearest dealer for additional information. If you installthe TV on a ceiling or slanted wall, it may fall and result insevere personal injury.Safety PrecautionCaution: Pulling, pushing, or climbingon the TV may cause the TV to fall. Inparticular, ensure your children do nothang on or destabilize the TV. This actionmay cause the TV to tip over, causingserious injuries or death. Follow all safetyprecautions provided in the Safety Flyerincluded with your TV. For added stabilityand safety, you can purchase and installthe anti-tip device, refer to "Preventingthe TV from falling."WARNING: Never place a television set in anunstable location. The television set may fall,causing serious personal injury or death. Manyinjuries, particularly to children, can be avoidedby taking simple precautions such as:• Always use cabinets or stands or mounting methodsrecommended by Samsung.• Always use furniture that can safely support the televisionset.• Always ensure the television set is not overhanging theedge of the supporting furniture.• Always educate children about the dangers of climbingon furniture to reach the television set or its controls.• Always route cords and cables connected to yourtelevision so they cannot be tripped over, pulled orgrabbed.• Never place a television set in an unstable location.• Never place the television set on tall furniture (forexample, cupboards or bookcases) without anchoringboth the furniture and the television set to a suitablesupport.• Never place the television set on cloth or other materialsthat may be located between the television set andsupporting furniture.• Never place items that might tempt children to climb,such as toys and remote controls, on the top of thetelevision or furniture on which the television is placed.If the existing television set is going to be retained andrelocated, the same considerations as above should beapplied.• When you have to relocate or lift the TV for replacement orcleaning, be sure not to pull out the stand.• When installing a wall mount kit, we recommend youfasten all four VESA screws.• If you want to install a wall mount kit that attaches to thewall using two top screws only, be sure to use a Samsungwall mount kit that supports this type of installation. (Youmay not be able to purchase this type of wall mount kit,depending on the geographical region.)• Do not mount the TV at more than a 15 degree tilt.• Standard dimensions for wall mount kits are shown in thetable on the Unpacking and Installation Guide.Do not install your wall mount kit while your TVis turned on. This may result in personal injuryfrom electric shock.• Do not use screws that are longer than the standarddimension or do not comply with the VESA standardscrew specifications. Screws that are too long may causedamage to the inside of the TV set.• For wall mounts that do not comply with the VESAstandard screw specifications, the length of the screwsmay differ depending on the wall mount specifications.• Do not fasten the screws too firmly. This may damage theproduct or cause the product to fall, leading to personalinjury. Samsung is not liable for these kinds of accidents.• Always have two people mount the TV onto a wall.– For 82 inch or larger models, have four people mountthe TV onto a wall.Providing proper ventilation for your TVWhen you install your TV *and One Connect Box, maintaina distance of at least 4 inches (10 cm) between the TV *andOne Connect Box with other objects (walls, cabinet sides,etc.) to ensure proper ventilation. Failing to maintain properventilation may result in a fire or a problem with the productcaused by an increase in its internal temperature.*: One Connect Box Supported Model Only• When you install your TV with a stand or a wall mount, westrongly recommend you use parts provided by SamsungElectronics only. Using parts provided by anothermanufacturer may cause difficulties with the product orresult in injury caused by the product falling.Preventing the TV from fallingWall-anchor(not supplied)1. Using the appropriate screws, firmly fasten a set ofbrackets to the wall. Confirm that the screws are firmlyattached to the wall.– You may need additional material such as wall anchorsdepending on the type of wall.2. Using the appropriately sized screws, firmly fasten a set ofbrackets to the TV.– For the screw specifications, refer to the standardscrew part in the table on the Unpacking andInstallation Guide.3. Connect the brackets fixed to the TV and the bracketsfixed to the wall with a durable, heavy-duty string, andthen tie the string tightly.– Install the TV near the wall so that it does not fallbackwards.– Connect the string so that the brackets fixed to thewall are at the same height as or lower than thebrackets fixed to the TV.Contact SAMSUNG WORLD WIDECountry Samsung Service Center Website AddressU.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/supportSamsung Electronics America, Inc.85 Challenger RoadRidgefield Park, NJ 07660Accessibility contact information in U.S.A. : accessibility@sea.samsung.comIf you experience issues, please do not take the TV back to the store.In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com or www.samsung.com/spsn for support and warranty service.-00