Troubleshooting9.3Tips for avoiding paper jamsBy selecting the correct paper types, most paper jams can beavoided. When a paper jam occurs, follow the steps outlined inpage 9.1.• Follow the procedures in page 2.3. Ensure that theadjustable guides are positioned correctly.• Do not overload the paper input tray. Ensure that the paperis below the paper capacity mark on the inside wall of thepaper input tray.• Do not remove paper from the paper input tray while yourmachine is printing.• Flex, fan, and straighten the paper before loading.• Do not use creased, damp, or highly curled paper.• Do not mix paper types in the paper input tray.• Use only recommended print materials. See page 3.2.• Ensure that the recommended print side of print materials isfacing down in the paper input tray and facing up in themanual feeder.Understanding the Status LEDThe Status LED on the control panel shows the status of yourmachine. See the table below to know your machine’s status.Status DescriptionOff • The machine is off-line.• The machine is in Power Save mode.When data is received, or any button ispressed, it switches to on-lineautomatically.Green On The machine is on-line and can be used.Blinking • When the backlight slowly blinks, themachine is receiving data from thecomputer.• When the backlight normally blinks, themachine is scanning the loadeddocument.• When the backlight fast blinks, themachine is printing data.Red On • The toner cartridge is totally exhausted.Remove the old toner cartridge andinstall a new one. See page 8.4.• A paper jam has occurred. To solve theproblem, see page 9.1.• The front cover is open. Close the frontcover.• There is no paper in the paper inputtray. Load paper in the paper input tray.• The machine has stopped due to a majorerror. Check the display message. Seepage 9.4 for details on the meaning ofthe error message.Blinking • A minor error occurs and the machine iswaiting an error to be cleared. Check thedisplay message. When the problem iscleared, the machine resumes.• The toner cartridge is low. Order a newtoner cartridge. You can temporarilyimprove print quality by redistributingthe toner. See page 8.4.