Samsung SPH-A500 User Manual

Contents

Section 4: Safety Guidelines and Warranty Information4B: Manufacturer’s Warranty 127Manufacturer’s WarrantyWhat is Covered and For How Long? SAMSUNGTELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG") warrants tothe original purchaser ("Purchaser") that SAMSUNG's Phones andaccessories ("Products") are free from defects in material andworkmanship under normal use and service for the periodcommencing upon the date of purchase and continuing for thefollowing specified period of time after that date:Phone 1 YearBatteries 1 YearLeather Case/Pouch 90 DaysHolster90 DaysOther Phone Accessories 1 YearWhat is Not Covered? This Limited Warranty is conditioned uponproper use of Product by Purchaser. This Limited Warranty doesnot cover: (a) defects or damage resulting from accident, misuse,abuse, neglect, unusual physical, electrical or electromechanicalstress, or modification of any part of Product, including antenna, orcosmetic damage; (b) equipment that has the serial numberremoved or made illegible; (c) any plastic surfaces or otherexternally exposed parts that are scratched or damaged due tonormal use; (d) malfunctions resulting from the use of Product inconjunction with accessories, products, or ancillary/peripheralequipment not furnished or approved by SAMSUNG; (e) defects ordamage from improper testing, operation, maintenance,installation, or adjustment; (f) installation, maintenance, andservice of Product, or (g) Product not purchased in the UnitedStates or Canada. This Limited Warranty covers batteries only ifbattery capacity falls below 80% of rated capacity or the batteryleaks, and this Limited Warranty does not cover any battery if (i)the battery has been charged by a battery charger not specified orapproved by SAMSUNG for charging the battery, (ii) any of theseals on the battery are broken or show evidence of tampering, or(iii) the battery has been used in equipment other than theSAMSUNG phone for which it is specified.What are SAMSUNG's Obligations? During the applicablewarranty period, SAMSUNG will repair or replace, at SAMSUNG'ssole option, without charge to Purchaser, any defective componentpart of Product. To obtain service under this Limited Warranty,Purchaser must return Product to an authorized phone servicefacility in an adequate container for shipping, accompanied byPurchaser's sales receipt or comparable substitute proof of saleshowing the date of purchase, the serial number of Product and thesellers' name and address. To obtain assistance on where todeliver the Product, call Samsung Customer Care at 1-888-987-4357.