SupportThe TV has several built-in systems designed for user and TV system support.Remote ManagementScreen Menu > Support > Remote Management Try NowSupportRemote Managemente-ManualSelf DiagnosisSoftware UpdateUse Mode Home UseContact Samsung" The displayed image may differ depending on the model.If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnoseyour TV remotely. You will need to read and agree to the service agreement before using this feature.A Samsung Electronics technician will then diagnose, repair, and update your TV remotely. However,these features are only available when your TV is connected to the Internet.What is Remote Support?Samsung Remote Support service offers you one-on-one support with a Samsung Technician who canremotely.● Diagnose your TV● Adjust the TV settings for you● Perform a factory reset your TV● Install recommended firmware updates
