Usage ModeScreen Menu > Support > Use Mode Try NowSelect the TV's usage mode. If your TV has been unintentionally set to Store Demo, you can changethe mode with this option. Store Demo should be used in retail environments only. With Store Demo,certain functions are disabled and the TV automatically resets itself after a certain amount of time.Support InfoScreen Menu > Support > Contact Samsung Try NowCheck the information below if your TV is not working properly or you need information on upgradingthe software. The section below contains useful information about the product and instruction onobtaining the latest software.