- 11 -Finding the contact information for serviceSettings Support About This TV Try NowYou can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV'ssoftware version, Open Source Licence and other information you may need to get service support from a Samsungcall agent or the Samsung website." You can also view information by scanning the QR code of your TV." You can also start this function by pressing and holding the (Play) button for 5 or more seconds. Continue holding thebutton until the customer information pop-up window appears.Requesting serviceSettings Support Request Support Try NowYou can request service when you encounter a problem with the TV. Select the item matching the problem thatyou encountered, and then select Request Now or Schedule Appointment Send. Your service request will beregistered. The Samsung Contact Centre will contact you to set up or confirm your service appointment." This function may not be supported depending on the geographical area." You must agree to the terms and conditions for the service request." This function requires an Internet connection.