Using a TV Viewing Card (“CI or CI+ Card”)86 Connecting the “CI or CI+ Card” via COMMON INTERFACE slotwith the CI CARD Adapter87 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot87 Using the “CI or CI+ Card”Teletext Feature90 Typical Teletext pageTroubleshootingGetting Support91 Getting support through Remote Management92 Finding the contact information for service92 Requesting serviceDiagnosing TV operational issuesThere Is a Problem with the Picture93 Testing the pictureI Can't Hear the Sound Clearly96 Testing the soundThere Is a Problem with the BroadcastMy Computer Won't ConnectThe TV Won't Connect to the InternetAnynet+ (HDMI-CEC) Isn't WorkingI Have Trouble Launching/Using AppsMy File Won't PlayI Want to Reset the TVOther IssuesSystem and SupportUsing the Time Functions and the Timers76 Setting the current time77 Using the timersUsing the Auto Protection Time and Energy Saving Functions78 Setting the Auto Protection Time78 Reducing the energy consumption of the TVUpdating the TV’s Software79 Updating the TV’s software to the latest version79 Updating the TV automaticallyProtecting the TV from Hacking and Malicious Code80 Scanning the TV and connected storage for malicious codeUsing Other Functions80 Running the accessibility functions80 Running Accessibility Shortcuts81 Enabling voice guides for the visually impaired81 Audio Description82 White text on black background (high contrast)82 Enlarging the font (for the visually impaired)82 Learning about the remote control (for the visually impaired)82 Learning about the TV menu83 Watching TV broadcasts with subtitles83 Configuring advanced system settings84 Restoring the TV to the factory settingsHbbTV