- 95 -The problem Try this!The picture is distorted.The compression of video content may cause picture distortions, especially in fast movingpictures from sports programmes and action movies.If the signal reception is weak or poor, screen distortion may be visible but it is not amalfunction.Mobile phones used close to the TV (within 1 m) may cause noise on analogue and digitalchannels.The colour is wrong ormissing.If you’re using a Component connection, make sure that the Component cables areconnected to the correct jacks. Incorrect or loose connections may cause colour problems ora blank screen.The colour is poor or thepicture is not bright enough.Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Colour settings.● Settings Picture Picture Mode● Settings Picture Expert Settings Brightness● Settings Picture Expert Settings Sharpness● Settings Picture Expert Settings ColourSee if Energy Saving Mode has been enabled.● Settings General Eco Solution Energy Saving ModeTry resetting the picture.● Settings Picture Expert Settings Reset PictureThere is a dotted line on theedge of the screen.Change Picture Size to 16:9 Standard.● Settings Picture Picture Size Settings Picture Size 16:9 StandardThe picture is black andwhite.If you are using AV or analogue equipment, disconnect the adapter from the Component(Blue) input port on the TV and connect it to the AV (Yellow) input port." The Component or AV input port may not be provided depending on the model orgeographical area." If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centrefor assistance." If the test picture is displayed properly, there may be a problem with an external device. Please check the connections." If the problem persists, check the signal strength or refer to the external device’s user manual.