Samsung WF419 Series User Manual

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30_ troubleshooting and information codestroubleshooting andinformation codesPROBLEM SOLUTIONFills with the wrongtemperature water.• Turn both faucets on fully.• Make sure the temperature selection is correct.• Make sure the hoses are connected to the correct faucets.Flush water lines.• Check the water heater. It should be set to deliver a minimum120°F(49°C) hot water at the tap. Also check the water heatercapacity and recovery rate.• Disconnect the hoses and clean the screens. The hose fi lter screensmay be plugged.• As your washer is fi lling, the water temperature may change asthe automatic temperature control feature checks incoming watertemperature. This is normal.• While your washer is fi lling, you may notice just hot and/or justcold water going through the dispenser when cold or warmwash temperatures are selected. This is a normal function of theautomatic temperature control feature as your washer determines thetemperature of the water.Door locked or will notopen.• Press the Start/Pause button to stop your washer.• Your washer door will remain locked during the heating portion of theSanitize cycle.• It may take a few moments for the door lock mechanism todisengage.Does not drain and/or spin. • Check the fuse or reset the circuit breaker.• Straighten the drain hoses. Eliminate kinked hoses. If there is a drainrestriction, call for service.• Close the door and press the Start/Pause button. For your safety,your washer will not tumble or spin unless the door is closed.Load is too wet at the endof the cycle.• Use the High or Extra High spin speed.• Use high effi ciency detergent to reduce over–sudsing.• Load is too small. Very small loads (one or two items) may becomeunbalanced and not spin out completely.Leaks water. • Make sure the door is fi rmly closed.• Make sure all hose connections are tight.• Make sure the end of the drain hose is correctly inserted and securedto the drainage system.• Avoid overloading.• Use high effi ciency detergent to prevent over–sudsing.Has excessive suds. • Use high effi ciency detergent to prevent over-sudsing.• Reduce the detergent amount for soft water, small or lightly soiledloads.• Non-HE detergent is NOT recommended.WF419AA-02657G-03_EN.indd Sec8:30WF419AA-02657G-03_EN.indd Sec8:30 2011-06-22 ¿ÀÈÄ 4:09:532011-06-22 ¿ÀÈÄ 4:09:53