Samsung iDCS 500-DCS User Manual

Also see for iDCS 500: User guide User guide Administration guide User instruction General description

• Dial 0 for if you do not wish to view CID information, 1 to view the NUM-BER first or 2 to view the NAME first.• Press TRSF to store your selection.VIEWING THE NEXT CALLER ID CALLIn the event that you have a call waiting or a camped-on call at your keyset,you can press the NEXT key to display the Caller ID information associatedwith the call in queue at your keyset. Either the CID name or CID number willshow in the display depending on your Name/Number selection.To view Caller ID information for calls that have been camped-on to yourkeyset, press the NEXT key. If your keyset does not have a NEXT key, pressthe CID key and then the NEXT soft key.SAVING THE CALLER ID NUMBERAt any time during an incoming call that provides CID information, you maypress the SAVE key to save the CID number. If your keyset does not have aSAVE key, press the CID key, the SCROLL key and then the SAVE soft key.The system must be using LCR to dial the saved number.REDIALING A SAVED CALLER IDNUMBERTo redial a number that has been saved, press the SNR key or dial 17.NOTES:1. Your telephone system must have LCR correctly programmed to redialthe saved number.2. If the Hot Keypad feature has been turned off, you must first lift the hand-set or press SPK before you begin dialing.STORING A CALLER ID NUMBERAt any time during an incoming call that provides CID information, you maysave the CID number as a speed dial number in your personal speed diallist. To store a Caller ID number in a personal speed dial bin:• Press the STORE key. The system displays the speed dial bin in whichthe number was stored, OR• Press the CID key and then press the SCROLL key.• Press the STORE soft key.• The system displays the speed dial bin in which the number was stored.NOTE: Your telephone system must have LCR correctly programmed to re-dial the saved number. If LCR is not being used on your system, you will notbe allowed to STORE CID numbers.INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked foryou, you may view the Caller ID information before you retrieve the call. Thiswill influence how you choose to handle the call.From an idle keyset:• Press the INQUIRE key, ORPress the CID key and then the INQUIRE soft key.• Dial the trunk number.• You may now answer the call by pressing ANS, ORYou may use NND to view more information about this call, ORYou can return to the idle condition by pressing IGNORE.If you are on a call:• Press the INQUIRE key. Your existing call will go on hold, ORPress the CID key and then the INQUIRE soft key to place the first callon hold.• Dial the trunk number.• You may now answer the call by pressing ANS, ORYou may use NND to view more information about this call, ORYou can return to the idle condition by pressing IGNORE.NOTES:1. If you are on an intercom call or you have Automatic Hold turned off, youmust finish the existing call or place it on hold before inquiring.2. If you inquire about an outgoing call, you will receive a [call no longeravailable] display.REVIEWING PAST CALLER ID CALLSThis feature allows you to review CID information for calls sent to your key-set. This list can contain 10–50 calls in a last-in, first-out basis. The list in-cludes calls that you answered and calls that rang your keyset but that youdid not answer. When reviewing this list, you can press one button to dialthe person back. The system must be using LCR to dial the stored number.To access the CID information stored in your REVIEW list:5554

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