TC-Helicon Play Electric User Manual

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Contents

TroubleshootingPlay Electric – Reference manual (2014-07-16) 67Sometimes, things just aren’t working the wayyou expect them to. Here are a few things tokeep an eye on.General troubleshooting“I’m singing, but I can’thear anything!”► Make sure you have turned up the input gain,so that the input LED is lighting green.► Have you plugged in your headphones or con-nected to a PA?► Is the PA turned on, connected to its speakersand receiving signal?If not, check your PA manual to make sure ev-erything is set up correctly.► Are you using a condenser mic?► Did you make sure to change the microphonetype to condenser in the setup menu?“I have turned on the harmonyeffects, but they don’t sound right.”► Did you select a key/scale?► Is it the right key for the song?► If you are using RoomSense to listen for Keyinformation, make sure it’s close to whicheverinstrument is playing the most clearly definedchords (Rhythm Guitar, Piano etc.).► If you are using an MP3 player to sing alongwith tracks, set the AUX IN TYPE parameterin the Setup Menu to TRACKS. Some trackswill work better for NaturalPlay than others,based on the mix and instrumentation of therecording.► If you are using Guitar to control harmony,make sure you have got the Key set to AUTOon the harmony effect page.“None of the effects seem to bemaking any changes to the sound!”► Is the unit in Talk/Tuner mode?► If the HIT LED is flashing, tap it once to returnto normal operation.“How do I restore all ofthe factory presets?”► When powering up the unit, press and holdthe two “arrow” buttons next to the ControlKnob. Any changes you have made to pre-sets will be erased!► Back up your custom presets via VoiceSup-port.“How do I perform a fullfactory reset?”► When powering up the unit, press and hold“Back” and “store”.► Any changes you have made to presets or set-up information will be erased.► Back up your custom presets and setup datavia VoiceSupport.“VoiceSupport is a bit confusing –where can I learn more about it?”► Go totc-helicon.com/products/voicesupport/support/