Troubleshooting56 TASCAM DP-01 Owner’s ManualAdvanced techniquesTroubleshootingWhen working with any new piece of equipment like the DP-01, it’ssometimes difficult to work out why something isn’t happening theway you expect. The main thing is to take your time—after all, you’renot paying hourly studio rates! Stop and think. Ask yourself ques-tions, like the ones below, and you can usually find the answer.Also, see the section on “Messages” on page 57 for the meaning of messages that may pop up on the display.Why can’t I hear any sound when I play back?Are the faders of the tracks you’ve recorded at a reasonable level?Is the MASTER fader at a reasonable level?Have you connected the LINE OUTPUT jacks to your monitoring sys-tem properly, and is your monitoring system set up correctly?Is a track muted (MUTE indicator lit)? Press SHIFT and the REC key toun-mute it.If you’re monitoring through headphones, is the PHONES controlturned to a suitable level?Why does the sound I’m recording sound distorted?Is the input level control on the front of the DP-01 set appropriatelyfor the input source?If you’re recording an acoustic instrument, are you sure you’re not send-ing it through an electric guitar effect (DP-01FX, DP-01FX/CD)?Are you listening at too high a volume? Is it your monitoring systemthat’s distorting?Why can’t I record?You must have at least one track armed (REC indicator flashing) beforeyou can use the RECORD key.Are inputs assigned to tracks (see “Assigning inputs” on page 23)?If you’re in a menu, etc., recording may not be possible. Return to the“home” screen.Why can’t my computer “see” the DP-01 files?Make sure the DP-01 is connected to a USB port and “open” (see““Open” and “Close”” on page 45).The computer can’t see files which are in the “native” partitions. Backup or export songs, tracks and mixes to the FAT partition (“Using theUSB connection” on page 44) before “opening” the USB connection,so that the files can be read on a computer.Why can’t I hear the selected effect (DP-01FX and DP-01FX/CD)?You must turn on the effect for the appropriate input (MULTI) or turnon the effect (REVERB).For reverb, you must turn up at least one track’s EFFECT SEND,together with the master EFFECT RETURN.