51Problem: Surround decoder / receiver fails torecognise digital surround programs(Dolby Digital or dts).Cause: The digital output of the SADV 1245 R iswrongly configured (PCM instead of ALL).Remedy: Set the digital output to the correct ALLsetting (see 'Basic device settings').Problem: Nothing displayed on the screen.Cause: Screen switched off.Remedy: Press button to switch it on again.Problem: The disc will not play once the discdrawer is closed.Cause 1: Disc not inserted correctly.Remedy: Position the disc centrally: printed face up.Cause 2: Disc soiled.Remedy: Carefully clean the disc by wiping with asoft cloth from the centre to the edge.Replace the disc and try again.Cause 3: Disc damaged in the area of the Table ofContents (TOC). Disc unusable.Remedy: No remedy possible.Cause 4: Machine has got very cold (e. g. aftertransport), allowing condensation to formon the laser sensor optics.Remedy: Leave the machine to warm up for aboutan hour in a warm, well ventilated place.Problem: Disc stops playing, or ‘skips’.Cause: Disc dirty or damaged.Remedy: Clean disc. Damage cannot be repaired!Problem: Black and white picture, distortion orscrolling when playing a DVD or VCD.Cause: The television is not set to the samepicture name (PAL / NTSC) as the disc, orcannot process its picture norm.Remedy 1: chose PAL/NTSC according to your TVset in the menu 'Preferences'Remedy 2: Use a multi-norm TV set. These setsautomatically switch to the current picturenorm, or can be switched over manuallyProblem: After removing the disc the machinefails to return to the Start screen.Cause: The program may be waiting for a furtherdisc.Remedy: Insert the next disc.Problem: The picture is displayed too small orincompletely (abbreviated).Cause 1: The DVD in the drawer is not set to thesame picture format (4 : 3 or 16 : 9) as theTV set connected to the system.Remedy: Set the correct picture format in theSETUP menu.Cause 2: Many DVDs contain film recordings indifferent picture formats on the front andrear faces.Remedy: Turn the DVD over, or set the correctpicture format in the SETUP menu.Cause 3: The television is set to the wrong pictureformat.Remedy: Set the TV to the correct picture format,i. e. the one corresponding to the DVD.Problem: The SADV 1245 R fails to carry outcertain functions.Cause 1: Function blocked for this DVD.Cause 2: Function (e. g. camera angle, sub-titlesetc.) not present on this DVD.Remedy: No remedy possible.Problem: After inserting a DVD the screendisplays a warning of the wrongregional code.Cause: The DVD is not approved for your region.Remedy: Contact your DVD supplier and exchangethe disc for a version approved for yourregion.Problem: In rare cases the DVD’s Disc Menucannot be operated when the 'Pan-Scan' picture format is set.Remedy: Set picture format to "Letterbox"; call upthe Disc Menu again.