Bistro Line / PhoenixService ManualPG 14 OF 32M0008�09 DECEMBER 2017An ongoing program of product improvement mayrequire us to change specifications without notice.WOOD STONE CORPORATION1801 W. Bakerview Rd.Bellingham, WA 98226 USATOLL FREE 800.988.8103TEL 360.650.1111FAX 360.650.1166E-MAIL info@woodstone-corp.comwoodstone-corp.comTROUBLESHOOTING GUIDE1. Wire connections at the SV-2 Gas Valve are loose or unplugged� Verify thatthe MOLEX connectors for the SV-2 Wire Harness and the Igniter Wires aresecurely plugged into the Gas Valve� Make sure that the pins are locked intothe connector body�3. Abrasion of the Pilot Igniter Wires� If there is a wire tie on the Igniter Wires,carefully remove it and uncoil the wires and separate them so there is as littlecontact as possible between them�2. Moisture� If the Valve has gotten wet replace it� Also, the Pilot/Igniter will notfunction correctly if Igniter Wires have gotten wet� If the Igniter Wires are wet,turn the oven off and carefully uncoil the wires and separate them so there isas little contact between them as possible, then restart oven�4. Broken glow coil on the Pilot Igniter� Test for continuity at the Igniter MOLEXconnector� Between the two adjacent wires on the connector you should readabout 3�5 ohms� If circuit is open replace the Igniter� If this is the case, theBurner should be removed for cleaning and inspection� See the CommonRepair Procedures section of this manual� If the Igniter tests ok, verify 24VAC going to the Gas Valve� This can be tested at the MOLEX connector onthe wiring harness� Disconnect the wiring harness from the Gas Valve beforechecking voltage� Do not attempt to check for voltage while it is connected tothe Gas Valve� With the oven on you should read 24 VAC between the brownand white wires� If the voltage is fine replace the Gas Valve�Warning: Do not attempt to read voltages at the connectors on the HoneywellGas Valve. Doing so may damage the electronics in the Valve. Any timeit is necessary to replace a Gas Valve or Igniter, the Burner should beremoved for inspection and cleaned if necessary. Most Valve and Igniterfailures are caused by debris, either through physical damage to theIgniter or causing a short to the Valve.Note: On any call where the complaint is that the Radiant Burner will not light,stay lit or is going out intermittently, the Radiant Burner should be removedfor inspection and cleaning� The majority of Radiant Burner problems can betraced to debris in the Burner� See the REPAIR PROCEDURES section of thismanual�Burner does not light, oven Controlleris on, and switch on the Gas Valve(SV2) is in the on position, no visibleglow from the side of the Burner�SYMPTOM PROBABLE CAUSE/SOLUTION