Xerox 8850 Operator's Manual

Also see for Synergix 8850: User guide Setup guide User guide Release note Release note

Xerox 8850 Operator's Manual Manual pdf 55 page image

PROBLEM SOLVINGXES SYNERGIX 8850 PRINTER OPERATOR MANUAL 45Calling for serviceWhen you experience a problem with the printer, you may be ableto resolve it by referring to the procedures and tables in thischapter.If you are unable to resolve the problem, call your local XeroxEngineering Systems office.Local telephone number: ________________________________A customer service representative will answer any questions youmay have and, if necessary, arrange for a customer serviceengineer to service your equipment.Be prepared to provide the following information to the customerservice representative:• Customer account number: ___________________________• Machine type: XES Synergix 8850 Printer• Machine serial number: ______________________________NOTE: The serial number is located behind the front door asshown in the illustration below.• A description of the problem• If applicable, the status code and message that appear on themessage display. Be sure to note the location of any flashingindicator lights as well.For more information, visit the Xerox Engineering Systems website at www.xes.com.Serialnumber