Xerox 8850 System Introduction

Also see for Synergix 8825: User guide Setup guide User guide Release note Supplementary guide

Contents

Xerox 8850 System Introduction Manual pdf 43 page image

XES Synergix 8825/8830/8850/8855 & X2-TECH System Introduction 35Problem Solving (continued)Problem Solving (8855 & X2-TECH)For the 8855: LED (light emitting diode) displays on the 8855 Printer and itsUP8 Controller will advise you of basic operating problems. (See the 8855 &X2-TECH Controller Status LED Table in this System Introduction manual.)For the X2-TECH: An LCD (liquid crystal display) on the X2-TECH Printerand an LED (light emitting diode) display on the KLF Controller will advise youof basic operating problems. For the meanings of error messages displayedon the printer's LCD, refer to Appendix A of the ColorgrafX X2 User Guide.For an explanation of Controller Status LEDs, see the 8855 & X2-TECHController Status LED Table in this System Introduction manual.In addition, unless the factory default setting has been changed with the WebPMT, the Controller will generate error pages for all "Level 1" (failure to print)processing errors.A full array of test prints is also available through the Test Print group of thePrinter Defaults Side Menu of the Web PMT. These test prints providevaluable information on the printer's configuration, network address, errorcodes, operating parameter settings, and pen settings.When a problem occurs, take thefollowing actions:• Observe the 8855 LED and X2-TECH LCD displays on the Printer, andthe LEDs on your AccXES Controller. Find the error message in the listsin this section, then perform the appropriate action. If the problempersists, call for Xerox Service.• Refer to the ERROR/WARNING PAGE, if printed, for causes of theproblem. Most of the errors listed will be data or file errors from theworkstation, requiring the sender to make corrections. If these problemspersist, refer to the appropriate software documentation for yourworkstation.NOTE: By default, an ERROR/WARNING PAGE is printed when aLEVEL1 error exists that will not allow the data file to print. A LEVEL2selection is available through the Miscellaneous Page of the Web PMT.The LEVEL2 selection prints an ERROR/WARNING page when any errorexists, even though the data file may still print.• Run a PRINTER CONFIGURATION Test Print from the Web PMT.Check that all listed options and enabling features are correctly set foryour current installation. For full details, see “Making Test Prints” on thefollowing page.