I N D E XChapter 6: TroubleshootingBefore You Begin Troubleshooting .................................................................................6–2Hardware .................................................................................................................6–2Software ..................................................................................................................6–3Printer Maintenance .................................................................................................6–3Consumables............................................................................................................6–3Error Messages ..............................................................................................................6–4How to Clear A Media Jam...........................................................................................6–11Media Jam Areas....................................................................................................6–12Fuser/Output Area Jam ..........................................................................................6–13Input/Transfer Drum/Print Drum Area Jam ............................................................6–15Tray/Manual Feed Slot Jam....................................................................................6–17Print Defects ................................................................................................................6–18Additional Sources of Troubleshooting Assistance.........................................................6–24Chapter 7: Printer MaintenanceRegular Printer Maintenance...........................................................................................7–2Density and Color Balance Adjustment Procedure ...........................................................7–3Printing a Test Page .................................................................................................7–3What To Look For ...................................................................................................7–5Making an Adjustment .............................................................................................7–6Adjustment Recovery ...............................................................................................7–7Cleaning Procedures .......................................................................................................7–8Cleaning the Print Drum Charger..............................................................................7–8Cleaning the Grounding Roller and Feed Rollers .......................................................7–9