6–2 T R O U B L E S H O O T I N GBefore You Begin TroubleshootingIf it becomes necessary for you to take corrective actions, note thefollowing safety tips and then begin your troubleshooting bychecking for possible hardware, software, and printer maintenanceissues.CAUTION: Do not use tools or sharp objects to clear jams since thismay damage the printer. Do not touch the surface of the Print Drumor the Transfer Drum. Touching these surfaces may damage them.WARNING: Avoid contact with the Fuser area, which may be hot.Also, be sure to observe the safety guidelines and recommendationsprovided in Appendix A: Safety Notes.If your printer is not operating properly, make sure that thefollowing hardware and software issues have been considered.Hardware Is the printer plugged in? Is the printer switched on?
