Xerox Digital copier printers User Manual

Also see for Phaser 750DP: Getting started Reference guide Administrator's guide Service manual Manual

Contents

Xerox Digital copier printers User Manual Manual pdf 130 page image

CC-12 TroubleshootingFiery XJ Scan problemsIf this happens: Try this:Fiery XJ Scan does not appearin the Adobe PhotoshopAcquire menu• Make sure that the plug-in is installed correctly in the Photoshop Plug-ins folder. Forinformation on where to install software, see Getting Started.• In Photoshop, choose Preferences/Plug-ins from the File menu and verify that the Plug-ins folder selected corresponds to the folder containing the Fiery XJ Scan.Fiery XJ Scan images arewrong• Verify that the Printer Model in Printer Setup is specified correctly.For example, if MajestiK is selected and you are using a Regal, the scan will appear to beyellow only.• Make sure that the Color Conversion setting in the Scan Options dialog box is setcorrectly.It should only be set to Match Copy if you are going to scan the file and then print it onthe same device. You should select Calibrated RGB if you are going to use EFICOLORor manipulate the file in any way or print it on any other device.Make sure that it is set to Calibrated RGB if you will be saving the file as an RGB formatEPS file and placing it in another application, or if you are going to use the EFICOLORprofile to print CMYK data separated for your specific copier or the Color RenderingDictionaries (CRDs).The CRDs are used if you print a CMYK file from Photoshop, an RGB file with aPostScript Level 2 Printer Driver (Adobe PostScript Printer Driver for Macintosh,Adobe PostScript Printer Driver for Windows, or Apple LaserWriter Printer Driverversion 8.0 or later), or if you use a PostScript Level 2 Printer Driver and select ColorMatching and your Printer Profile in the Print dialog box. If the Fiery SI is calibrated toa press standard, select Calibrated RGB, convert the file to CMYK mode in Photoshop,and print it in CMYK mode.• Make sure that the Original option in the Scan Options dialog box is set correctly.If there is an interference pattern (moiré), select Offset Print or Copy for theResampling setting.• Make sure that the copier is calibrated to the standard for your copier (and not to apress standard, for example).Print the Test Page from the Control Panel to view the current calibration.Fiery XJ Scan does notrespond when you clickPrescan• The Fiery SI may be in use by another user. Check the status of the Fiery SI, and tryagain after the job is finished printing.