Using the Email Agent Sending email messages to users and groupsDocuShare Email Agent User Guide 2–7Sending email messages to users and groupsUsing your email application, you can send email messages to DocuShare users andgroups.• To send an email message to a group, you need the email address of theDocuShare server and the group handle or, if specified, the group email alias.If an associated collection is specified for the group, when you send a messageto the group, a copy also is sent to this collection if you have Writer permission toit.• To send an email message to a user, you need the email address of theDocuShare server and the user handle, the username, or the email address of theuser.When you send a message to a user, it is sent to the user’s personal collection.If you do not have sufficient access to the collection associated with a group, or youspecify an incorrect handle for the user or group, the email message is sent to a defaultcollection that your DocuShare administrator set up. See your administrator for thelocation of the collection.In addition, your DocuShare administrator can provide you with the email address of theDocuShare server. For convenience, you should add the email address to your addressbook.To send an email message to users and groups:1. In your email application, open a message window.2. In the To or Cc field (do not use the Bcc field), enter the email address of theDocuShare server.Example: docushareserver@emaildomain3. Do one of the following:• In the Subject field, enclose within angle brackets the word TO: and any ofthe following: the group handle, the group email alias, the user handle, theusername, the email address of a user.Example: Program Update • In the first line of the message body, type TO: and any of the following: thegroup handle, the group email alias, the user handle, the username, the emailaddress of a user. Then add an empty line. To use TO: in the message body,the message format must be plain text.Example: optional empty line (no text can appear in this line)TO: TeamLeaders, User-17, hsantos@emaildomainempty lineWhen sending a message to multiple recipients, use a comma, space, orsemicolon as a separator.Your DocuShare administrator determines whether or not you need to type TO: orsome other text. You can add spaces or a tab before and after TO:.