Phaser 3140/3155/3160 Printer Service Manual 3-15Error Messages and CodesPaper Tray Empty With No IndicationThe Status LED does not indicate when the Tray is empty.Initial Actions• Check the paper path for obstructions or debris.• Cycle printer power.• If the problem persists, refer to the following procedure.3 Replace the Power Supply Board.Does the problem persist?Replace theControllerBoard(page 8-51).Complete.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Paper Tray Empty Actuator,PL6.0.56■ Power Supply Board, PL1.0.1■ Controller Board, PL1.0.2■ 3140 Power Supply Wiring■ 3155 Power Supply Wiring■ 3160 Power Supply Wiring■ Map 4 - 110V and 220V Power SupplyBoardsTroubleshooting Procedure TableStep Actions and Questions Yes No1 Check the Paper Tray EmptyActuator for damage.Is the actuator damaged?Repair orreplace theactuator(page 8-47).Go to step 2.2 Check the continuity of the harnessconnecting the Power Supply BoardCON2 and the Controller Board CN5(CN7 on the 3160).Is the harness damaged?Repair theharness.If the problempersists, go tostep 3.Go to step 3.3 Replace the Power Supply Board(page 8-54).Does the problem persist?Go to step 4. Complete.4 Replace the Controller Board(page 8-51).Complete.Troubleshooting Procedure Table (Continued)Step Actions and Questions Yes No
